Excellent is an understatement! With 2 young kids, 2 dogs and a crazy hectic schedule I was not looking forward to construction of any kind. John gave me a thorough explanation of how it would work and handled the insurance claim with 0 headaches for me. It gets better. I then have an exposed part of my roof AFTER I was on the schedule. John comes out and secures the issue himself, while I was out of town. The job was done in one day by a professional and courteous crew. No way I would have known they were here except for a quality new roof. I am beyond impressed by how simple they made it for me! Great quality work, professional all the way around, and customer service that can't be matched.
I found Mayhem's representative knowledgeable, professional, and personal in all interactions. The work crew did an excellent job. As in any job there were very minor things like a nicked screen or a small dent along a piece of facia, but Mayhem jumped right on it to attend the minor item. It was something I was willing to fix myself, understanding from my own experience putting up roofs that these minor things happen, but Mayhem addressed it themselves.
Extremely professional company to deal with. Owner was directly involved with inspection, estimates and dealing with the insurance company - great guy and goes the extra mile to make sure the job is done correctly. John K was very helpful in getting the insurance adjuster to inspect the roof, kept us well informed on the timelines for the roofing crew and was on site frequently to oversee the roof replacement. We would hire them again without any reservations and give them a 100% recommendation - their professionalism in the inspection process, working with us on the selection of the shingles, installation of the new roof and their quality control follow up - top flight company to do business with. Well done Gentlemen!
We had a great experience with Mayhem Roofing. John was very knowledgeable and kept in touch throughout the whole process. The crew worked hard to finish in two days. I would absolutely recommend them to anyone.
We were very pleased with our experience with Mayhem Roofing. John Knoll came quickly to do an estimate and was able to work with our insurance company to get us a new roof. The workers were very efficient and finished in less than two days. They cleaned up everything. We have no complaints! Thank you Mayhem!
I highly recommend Mayhem Roofing. They helped with filing my hail damage claim and performed the work for the amount of the insurance estimate. I only paid the deductible plus an upgrade to the shingles. Very satisfied with their customer service. A special" THANKS" to Preston for his help and follow up during the process.
John Knowell managed our roof installation and was most informative and pleasant. He met with us and the insurance company manager under somewhat difficult circumstances and was a major player in having our roofing replacement approved. We were well informed on what to expect with our job and the differences in the products available to us for our area. Mayhem Roofing arrived on the job and had our entire house and garage stripped, wood replaced and repaired, and covered with beautiful architectural shingles in one day. The extra products used specifically by their company in the roof gullies and around air vent outlets is just one more reason their work is special. The difference in the curb appeal in the before and after is incredible! We would recommend both Mayhem Roofing, and John Knowell, to anyone. A wonderful experience all around.
Mayhem Roofing was easy to do business with. Everyone that I talked or interacted with were professional & answered all our questions. The roofing crew was fast & did an outstanding job cleaning up the area! I highly recommend them to anyone who is looking for experienced roofing professionals.
T. Davis
Let us start by saying we never imagined a roofing company and John Knowell, Project Manager, being so remarkable. We started our process with an attic leak. We called four roofing companies and John from Mayhem not only returned our call in a timely manner, but came out the same day. The other three companies were not readily available for days.
After inspecting our roof, John discovered we had hail damage. John explained that he would be glad to call our insurance company, explaining the scope of the damage and begin the claim process. Mayhem worked with our insurance company to for a full roof replacement. We are extremely satisfied with the quality of work and timely manner in which it was done. John’s knowledge of the process and weather events relating to insurance coverage is second to none. He meticulously walked us through the paperwork and phone calls’, explaining the process and what was required and how much everything would cost. He also was here daily overseeing the project.
Our good fortune did not stop there. The Mayhem install team was awesome. They showed up on time as promised and worked 11-12 hour days to complete the work. They were attentive, courteous and totally focused on doing a thorough job. On top of that they did a thorough clean-up job each day, assuring most of the roof debris was picked up off the ground. The final clean-up left our yard looking like it did before they started.
John, was the most professional, well-mannered and honest person in this process. Everything from products, scheduling, cost and delivery were just as he said they would be. He was helpful in all aspects of the sales and delivery process and we never felt pressured.
We had a small rain and snow storm immediately after the roof was completed. Obviously, there are no more leaks and the roof looks spectacular! We are extremely pleased with our Mayhem experience and highly recommend them to others. We give them 5 stars.
Joyce Prosser & Richard Morris, Blythewood, SC
Mayhem was amazing! We had a very complicated roof on a 5000sf house. Other companies had quoted $25,000 but Mayhem took care of all the insurance issues and it only cost me $1,000. Unbelievable! Roof was done perfectly and the workers were very nice and safe around my family.
I called Mayhem after we were having some issues with a leaking roof. We were suspicious that it was the venting and we called Mayhem to come have a look. They were able to schedule a time within 24 hours to come out, were professional and timely, and were able to confirm our suspicions about what the problem was pretty quickly. They charged a fair price and completed the job on the spot within 30 minutes and we have had no problems with leaking since then.
These guys are careful not to damage lanscaping and don't leave the scene looking like a worksite. They do great work, if you need a roof call them.