Mattress Warehouse of Indiana

Location :

2125 Oakland Ave #40, Indiana, PA 15701, USA
Added by Jopie, at 22 November 2014

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• Brad Willard

  10 December 2017

  I'm giving 4 stard because the day before scheduled delivery Ted called us and said we may not get our bed! After talking with him for a while he promised to do everything in his power to get it there and, he pulled it off! Thanks to Ted for doing whatever it was that you did to get us our bed on theday we would be both home! Thank you!

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• Brenda Duplin

  28 August 2017

  I would like to recognize Chuck at the Indiana Mattress Warehouse. He was absolutely wonderful! We were shopping for a mattress, and he spent an hour with us answering our questions and letting us try out several mattresses. After we discussed pricing, I still was unsure. I told my husband I wanted to think about it and then decide. Chuck was so professional and respected my decision. He didn't try to pressure me into doing something I was unsure of. We returned 15 minutes later, purchased our mattress set, two pillows and a mattress cover. HE WAS THE BEST! I will be recommending all of my friends and family to see Chuck at Mattress Warehouse!

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• Kolby Kramer

  09 September 2016

  Don't get me wrong the bed is decent but their customer service is terrible. Ordered and paid for a bed and box spring, called 3 days ahead to confirm it was there. When we came to pick it up, only the bed was there and not the box spring. Boxspring had to be delivered from Johnstown, took over an hour of waiting. Employee complained that it was another employees fault, that he didn't do his job right. Was NOT offered compensation for business's mistake, would not go back

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• Bob Buchanan

  29 November 2014

  Very bizarre seller. Tried to cheat us and had very unprofessional frightening delivery Mexicans. Do not pre-pay these people for products until they deliver to you undamaged. And do not let them into your house without at least one man present.
  Although Delrose Carson and Chuck Poydence were very charming in the store, the delivery drivers they sent out from Maryland were a Tijuana nightmare. I already knew the order arrived incomplete and that they were also refusing to take the old bed out of our room, but got a feeling of trouble and rushed home from very busy work obligations to find two men in the bedroom with my pregnant 90 pound wife, refusing to leave when she refused to sign for a mattress that was soaking wet. They said she must sign it because they had other deliveries to make. She and my 86 year old female neighbor had been cowering in front of them for fifteen minutes already, as they refused to comply with my wife's refusal.
  I ordered them to leave, and then looked out when they had loaded their wet mattress and the truck was gone, leaving their box springs and a frame in our room along with all the old bed pieces.
  Some moron from their warehouse called me later in the day and said the men were fearful for their safety, and I informed him that I was much more fearful for my wife's safety. I guess things look a little bit different for Pedro when the dad comes home and he can't abuse the women! A week later, after no calls from Delrose Carson or Chuck Poydence or anyone, I visited the dealer in Indiana PA and Chuck said he was very concerned about the transaction (???!!!!). He said we must buy the furniture and I said no way! The following day I had to carry the leftover pieces in my truck and dump them on their doorstep! OMG! What an undignified way to be treated!
  It gets more strange. After I left their box springs and frame at the store, Chuck Poydence finally actually made a call to me. He said I must come immediately and remove the items from their property or he would call the police!
  I said please do so. That must have been a very amusing crime investigation call for the officers. I swear this is a true story. I can no longer be angry because it is too comical. However, these people definitely need to leave town.

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