On their job, Mars Restoration is very professional and responsive. They discovered roof damage to my property and immediately contacted my insurance carrier. They made the procedure go well, and I'm extremely happy with the way my new roof looks. Overall, a good firm to do business with because they are trustworthy and follow through on their promises.
Mars Restoration has amazing service. I was worried about my roof. It needed to be repaired but I was concerned about service and prices. One off there guys came and gave me a free estimate. His name is Luden. He was really professional and honest. He made the whole process smooth and got me all the help I needed. I would recommend him and Mars Restoration to anyone who has questions or needs roofing service done in there home.
Mars came out identified the problems with my roof were very professional and explained the entire process from start to finish. When the insurance adjuster came out to assess the roof, MARS was there the entire time and kept me informed every step of the way. The works came out replaced my roof and were very courteous and I was left with an amazing, good looking roof with better shingles than what was on there. They repaired a little water damage on my foyer celling and even went above and beyond and took care of a few dry wall nail pops in the celling (thank you!). Will definitely use MARS again.
I could not be happier with my Project Manager, Walter Ruiz. He performed a thorough inspection and explained everything in detail. Because of his attention to detail and experience I am able to get a new roof on my home using my Homeowner Insurance. Walter is knowledgeable, professional, respectful and incredibly customer oriented. I highly recommend Walter to all homeowners!
Jon has worked very hard from start to finish to get our roof repaired after storm damage and has been there every step of the way. I cannot thank him enough for helping with the claim and dealing with the insurance company and the adjuster. Without him our roof would not have gotten repaired. He has been very responsive to any of our questions and has always been there if we needed anything.
The company as a whole I would highly recommend. They have been very informative and communicated throughout the entire process to let us know when materials were to arrive and what to expect and what to do.
When the work was to actually start there were here on time and fully prepared and got right to work. Everyone was very professional and finished to get the job done by the end of the day. Jon stopped by to check on everything and handle any issues or concerns but there none and I was very happy with the work that was being done. At the end of the day everything was cleaned up and the yard looked very good. A few of the workers even stopped by the next day to do one last check and sweep of the yard.
Extremely pleased with everything from start to finish and I would highly recommend them. Thank you again to Mars and especially Jon.