I have always gotten my furniture here and it last, is well price and there is a good selection.
I always buy from Major's, honest and always has what I need. I shopped around for a high enough love seat with nail head trim and knew that if I ended up at Major's he would have exactly what I needed and he did. Helpful and trustworthy this is why I continually shop here (over 30 years).
Always friendly and helpful folks. I am a repeat customer. Prices are lower than others with the same furniture and the financing is easy! Extra nice that my 4 year old daughter looked forward to visiting because of the balloons. They did not have any out with her favorite color, so they blew up one for her. Made her day!
Called to inquire if they sell bunk beds was looking for a specific style. Didn't want to have to drag 3 kids into a store if they didn't have what we were looking for. The woman on the phone was incredibly rude and responded telling me that she didn't know what styles they had. I said okay can I speak to a sales person, like I have with every other store I've called today. And she said "they're busy helping paying customers"
Okay. I'll take my money else where.
That woman was beyond rude.
But I will recommend rose brothers furniture. Not only did they have what we were looking for but also had it at a great price!
I have lived in Jacksonville all of my life and have always bought from Major. I tried another big retail store.....ONCE. This store is family owned and has that personal service that you really cant find anymore. The prices are more than fair and the service after the sale is second to none.
The best customer service I have ever received from a business. I'm out of state and Mr Billy did everything he could to help us and now we can fix our bed that was messed up from moving. I highly recommend going in there!!
- Tia Hagans
Hands down the best furniture store in Jacksonville and probably nationwide. The best customer service. After telling them how bad me and my fiance were treated at Rose Brothers Furniture they empathized and helped. Can't express enough our appreciation. If you need Furniture go to Major!
Great experience today with them! Real friendly people,great prices, and do there best to take take care of the military.I went to near about every furniture store since being new to Jacksonville, N.C. this was the best one I found in town. Will do all my future business there.
Greg was very nice, patient and helpful. We bought a microwave for over the range. We did have to work on finding an installer that would come to New Bern, but the purchase of the unit was an easy, relaxed experience. We will be back for furniture in a few months.
Purchased as a black leather sofa and love seat set just a little over a year ago. A very nice looking set! I had some issues with my sofa and Bill quickly resolved my issue, taking a vested interest in my concerns and got me a new sofa no questions asked. This is a family business that looks out for their customers. Customer service is excellent and I highly recommend you bring your business here!
Jacoby
Great "Bedside" Manner. Family atmosphere.
Major is a great guy!!!