M & M Waste Dumpsters

Location :

1328 Lakewood Ave SE, Atlanta, GA 30315, USA
Added by Jopie, at 17 October 2019

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• Anynomous

  31 October 2021

  Driver scratch my drive way, picking up and dropping off 15 yard container, after I laid out boards so he wouldn't damage my drive way. I was told they would pressure wash it, Now they dont want to do that, after talking to Johnny (the manager)

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• Anynomous

  24 August 2021

  DO NOT use this company. The owner does not respect people, let alone people of color. Very unprofessional and rude. I was told dumpster would cost one price. After the dumpster was picked up, was charged extra $200 without warning and office was evasive with answer. Escalated to owner who called me a liar. NOT transparent. Received "contract" which explained extra charge after charge was disputed on cc and charged a "spite" fee for being overweight after dispute. The dumpster was picked up half full. Things will not end well for you and your company.

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• Anynomous

  23 August 2021

  not on time. did not answer phone calls

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• Anynomous

  18 March 2021

  These folks are AMAZING!! Our organization uses them all the time. They're always prompt and always professional. And we've always gotten great service at a great price.

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• Anynomous

  16 March 2021

  Great company to do business with! Clinton and Ryan are the best sales reps/owners I’ve had the pleasure of working with. The customer service at this company is outstanding. Their drivers come early and are very professional. I look forward to doing business with you in the future!

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• Anynomous

  02 September 2020

  I have used this company for about a year ordering waste containers. The sevice started off great, great customer service, seemed they went out of their way to be accomadating. But the last few times of service, I got attutide, and unprofessionalism. I will not be a returning customer.

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• Anynomous

  11 August 2020

  I hired the company and used a dumpster for a shed building that i knocked down. The process of reserving, delivery, and pickup were easy. The rates were great compared to the other 4/5 companies that I called. Johnny was very helpful in completely resolving an issue that arose from an incident that occured. It's nice to deal with a company that is professional and actually upholds their responsibilities to the customer and I would definitely used the company again. I do recommend using them based off of my experience. Thank you.

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• Anynomous

  01 May 2020

  My previous review was deleted by this company, so I am reposting. One of their drivers hit my mother’s car and blamed it on her, thus leaving her responsible for all repairs. I would not recommend that anyone use a company the employs drivers with such a lack of integrity.

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• Anynomous

  19 February 2020

  As a trusted professional in Atlanta, as well as an avid Google Reviewer, I would 'not' recommend this company. They did not deliver the type of actual service or customer service that I would expect. Though their frontline customer service representatives were just fine and complimentary in taking the initial order, their management was subpar at best once they were alerted that they had not performed as they promised. They did not deliver on time. They didn't send any paperwork or a receipt for the transaction like they promised (until after we called to complain). They didn't offer a sensible solution and seemed more interested in blaming the customer. They also attempted to charge us a cancellation fee for a service they never rendered. Good thing we keep great records of our company interactions and our bank is very supportive. Steer clear of M&M and try another group.
  
  Edited: I did receive a call from someone who said they were an executive with the company. They apologized for their miscommuincation and tried to offer a solution. The solution was appreciated but unfortunately wasn't going to work for us due to the amount of money we had already lost. I would say that the call definitely shed a better light on the company. I would have liked to have had the same courtesy given by the executive, from the manager that I spoke to during the ordeal as it was taking place. That said, I appreciate the follow up and at least someone did the right thing there at the company.

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• Anynomous

  24 October 2019

  I've used M&M Waste twice and their service has been professional and fast. Their customer service was outstanding. They helped me pick out the right size dumpster, picked up my calls immediately, and swapped my dumpster when I needed a new one for my home renovation. I highly recommend using this company for any dumpster needs.

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