Excellent place, very organized and clean, the pharmacy's staff is the best, they're very helpfull and friendly, they provide a good customer service.
Really bad costumer service at the pharmacy department, they need to understand that they in United State
My name is Deborah Biscella. I have been getting my diabetic supplies from us med for several years. The last two times I have needed these I have had problems. In Jan I had to call 2 to 3 times before receiving them. Over a month ago I had a recorded call asking if I was ready for supplies and I answered yes. Never received them. Last week I again called and was assured they were being shipped. Still no supplies!! Yesterday, April 24, I once again called and was told the supplies were being overnighter and I would have them this morning. It is now after 3pm and SURPRISE NO SUPPLIES. I called and spoke with a gentleman that said he would speak with his supervisor and have them sent overnight. Not feeling reassured I then spoke with a supervisor, or so she said, and was advised the supplies would be overnighter once again. What is the problem with this company? Anyone getting supplies, or not, should register complaints with them. I figure Noone in management will read this but I urge any customer having this problem to bombard them with complaints. I am also posting this to facebook and any other site I can.
Expensive, unreliable and disorganized. I bought a recipe to send to Venezuela. They have not delivered after 2 weeks, They do not coordinate with their other pharmacy in Venezuela or care at all. I have being calling at Miami and Venezuela everyday.They do not call you back to provide status of your purchase and They do not have a basic webpage to check status.
I called to let them know I just got out of a surgery. They closed at 6pm today. I was Omw, I got there at 5:54pm they had already closed the door and would not respond to my knocking. Terribly upsetting knowing that I called. This is a place that does not care at all.
Very slow. Like being in Venezuela.
they are rude! Don't go there!
I called to have information about medications, and when I went personally they didn't want to sell me anything. Also the schedule for this pharmacy is so poor. Staff are so rude please don't go there.