About
Location :
Added by Jopie, at 09 May 2014
Opening Hours
- Monday 7:00 AM – 11:00 PM
- Tuesday 7:00 AM – 11:00 PM
- Wednesday 7:00 AM – 11:00 PM
- Thursday 7:00 AM – 11:00 PM
- Friday 7:00 AM – 11:00 PM
- Saturday 7:00 AM – 11:00 PM
- Sunday 7:00 AM – 11:00 PM
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9 Reviews
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26 November 2017
Great place to stay close to rockhouse trailhead. Owners are very friendly and checked in often to see if we needed anything for our rooms and also helped us with directions and maps for the trails. The cottage was clean, very home-like, and had ample parking for trucks/ trailers/ unloading. Access to a deck with corn-hole game we played every night while we grilled our dinner.
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22 November 2017
Great people with clean cabins. Very accommodating with great access to the Hatfield and Mccoy rockhouse trails!
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09 September 2017
Stayed here to ride the Hatfield McCoy trail system. House was clean, and experience was great!
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25 August 2017
ABBREVIATED REVIEW (full review on Trip Advisor):
We stayed in Creekside at the beginning of August 2017 while riding the Hatfield-McCoy trails. We found a BEDBUG crawling up the wall in the master bedroom. That will likely be enough to keep some people from staying with Livinggood Lodging, but the reason I won’t go back, is more so how this was handled.
It took me several weeks to decide to write this review because I do not doubt that reading about our experience will cost the owners some business. Had I however, read about a similar experience, I would have certainly chose to stay in one of the 20 other places in Gilbert for our trip. I will try to be as fair as I can by laying out facts. I have no doubt that the owner will attempt to defend or downplay my review, which is fine. This was our interpretation of the experience.
To be completely fair, all was fine until day 3. As we were packing up to head out for our ride, my father asked me to come look at a bug on the wall. Sure enough, a BEDBUG was just cruising right up the wall in the master bedroom. We immediately trapped him, put him in a zip lock bag and googled images. I have attached the image. I do not know if TripAdvisor or google will allow it to stay, but there is no question, it’s a BEDBUG.
Now, let me take a second to pause. Bedbugs happen. Some of the nicest hotels in America have seen bedbugs. HOWEVER, when it is a problem, it needs to be dealt with swiftly and completely before you allow anyone else to stay in your place.
I immediately called Vivian (about 730 AM on a Wednesday), to tell her. She said, “Okay, I’m soo sorry, I’ll take care of it”. At this point she may or may not have asked if we brought it (none of us have traveled in over a year, but more so, how rude?) That was it. So we left, and we left the BEDBUG in the zip lock bag on the counter so she could see it.
After we got home, I emailed Vivian (owner) to ask what they had found.
She told me this was her worse nightmare. I asked if her and her exterminator found the bug we left. She said they did, and he wasn’t sure that it was a bedbug. Again, you look at the picture and be the judge. She proceeded to tell us he would have to take it to his “bedbug specialist” because he had never really seen one before (for real?). She assured me that they had never had a problem before, but also told me she has her places sprayed once a month (I guess by the exterminator that hasn’t ever seen a bedbug?). At some point, and forgive me I forget if it was this call or the initial call, she stated “maybe you brought it”, for an extra warm touch of professionalism. I asked her to follow up and let us know what they found out, if they found more, etc. She assured me she would. She assured me she would shut those cabins down until they had this problem solved. It’s been 2 weeks and I haven’t heard from her.
The more we thought about it, the more we are convinced she knew she had a problem. Some other oddities we noticed in hindsight:
1. Wall in the master bedroom had runs in the paint as if it had been wet (bug spray) and run down. Vivian told me someone exploded a soda in the bedroom when questioned.
2. Guest book hadn’t been signed in over a month. Vivian told me she had the cabin booked up for over a month basically every night. Kinda weird.
3. The manager told us that a group of TEN people from NEW YORK left the cabin next to us after 1 night very frazzled and rude the day before we arrived. She (and Vivian) chalked that up to the people being “illegal trail riders”, and said that when they found out Vivian was the mayor they didn’t want to stay with her. I’ll note that the first time I searched ‘Livinggood lodging” on google, I found out the mayor owned it. Make of that story what you will.
4. We noticed a new bed skirt in the master, with all mattresses wrapped in plastic.
Do I take issue with the bedbugs? Yes. But the reason I would recommend you find another place to stay in Gilbert is the way this was handled. Poorly. Full review on Trip Advisor.response / report this review -
31 July 2017
Good price, really clean, nice people to deal with!
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18 June 2017
Best place to stay in Gilbert, WV
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04 June 2017
clean, friendly management, great place
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28 September 2016
excellent hosts, make you feel welcome..
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16 May 2014
I stayed in the Chalet for a couple of nights and LOVED it. It was as clean as a Hilton and had so many personal touches. Vivian is an amazing host and made my trip extra special by sharing some of the local's favorite spots to eat. I loved walking out the front door and seeing the mist settled on the tree-covered hills. I highly recommend staying here!!!
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