About
Location :
Added by Jopie, at 05 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
12 Reviews
-
24 March 2018
I've been a longtime member of Lifetime now and have to say that it's definitely worth it. For the price you're paying the value is unbelievably more. I love the community and staff as well. Definitely fair to say that I'm proud to be a Lifetime member.
response / report this review -
20 March 2018
Don't worry, they don't answer their phones. Called 3 times so far
response / report this review -
07 March 2018
Go down to Genesis right down the street. These people over charge you and argue the entire time. They charge me for a trainer I never even used. They never wanted to refund my money. I had to open a dispute with my credit card and order to get my money
response / report this review -
14 February 2018
High class gym with everything you will ever need.
response / report this review -
21 October 2017
Excellent staff and facilities. Not just good but consistently good service. Facilities are clean and well maintained. All 3 Aqua fitness instructors are excellent!
response / report this review -
27 September 2017
Largely over crowded freeweight and machine center. Make sure you know if you want to cancel they require you to be present at the gym, cannot stop you from being charged over the phone.
response / report this review -
10 August 2017
I've been a member of lifetime fitness for 2 years now and I love it. Especially the clean basketball courts! Expect good pickup basketball Mon-Sat at Noon. 5 on 5 plus a little more on the sideline it's great runs. I vouch for the one in Lenexa
response / report this review -
20 July 2017
Been a member 7 years. They've raised my rates every single year since they opened and I have not said a word about it. Like clockwork, members get an automated email from Lifetime every Fall saying advising their monthly rate will increase Jan 1. Usually a couple of bucks, but this year it was even more - right after I had just referred my husband who signed on for a solo membership.
When I asked for my rate to be changed back to it's original amount the GM Eric advised "corporate" recently raised rates for over 2,000 members and there is absolutely "nothing he can do but give me $60 "Lifetime Bucks."
Hey, thanks, raise my rates and give me Lifetime Bucks to use toward another service at your gym that will surely cost more than $60 bucks. My consolation prize was to give them more money.
Some people won't notice when their rates are raised. Others will complain or cancel. Then Lifetime pushes their sales team Dec/Jan during the "resolution blitz" to bring their numbers back up. You will be treated like a numbernot a member. Every answer they give you is, "sorry it's Corporate, can't do anything about it."
When my husband cancelled his account in Oct through their GM Erick, he continued to get billed into Dec causing me to visit the club's customer service desk and ask them to resolve/fix it. Erick told him his account was cancelled and never cancelled it. The person I spoke with said people have come in with similar issues and that the GM Erick no longer works at the club. Moreover, after I addressed everything with their new manager Randy, he sounded like I was bothering him then JUSTIFIED the way we were treated saying Erick followed "normal operating procedure" with zero apology and resolution. Good luck to others who got hosed like we did. The management and staff are completely unresponsive and do not value their members - they value the bottom line and that's it. This club has become pretentious and arrogant.
We went to HealthRidge and the experience has been BY FAR the best decision we ever made - a completely different and better experience in every way.
What's even better is their social media/management team responds to negative reviews with their normal "canned" responses to try and save face.response / report this review -
23 March 2017
Very nice, clean, well equipped facility. Staff is great as well, especially Austin & Phillip, thanks guys! Child care and kids academy are my favorite parts of LifeTime because my kids love to go and it allows me time to workout!
response / report this review -
25 January 2017
Love this gym, the equipment, the price, everything is in one package deal. I have used the children's area, pools, classes, and they don't skip a beat. Never had a problem with cleanliness or machines being broken down, if something is, they have more to replace it with. Yoga classes are amazing and the swim lessons were great for the kids. The cafe is worth is as well.
response / report this review -
23 December 2016
Lifetime is pretty nice but for the price it ought to be extravagant. $80/mo for a single plan. Turnover rate of the staff is about as rapid as a fast food griddle which makes me question the company ethics. The place is clean and, as I mentioned, it is nice just don't expect to be blown away and be prepared for attempts at upsales around every corner.
response / report this review -
12 December 2016
I have been a member since Lifetime opened in 2010. Though my monthly rates have increased over the years it has not done so exorbitantly . I almost exclusively use the pool area. I too have had some conflict with the pool not being available to me after the outdoor pools were closed for the off season, but I found the staff at Lifetime responsive to my needs. After a month or so the pool became frequently available, and the pool staff is always ready to accommodate me if a pool lane is not open. I will continue to be a satisfied member.
Two areas of needed improvements are the cleanliness of the club and the seemingly frequent breakdowns of the equipment, ie especially the hot tubs.response / report this review
