About
Location :
Added by Jopie, at 11 October 2016
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
26 November 2017
Cody is honestly a total tool. And Jeff, he'll be your friend til the deal goes sour. Beware of this place. They are fake to your face. Cody lied and lied and I can do this, and yes I can do that and then oh, um yeah we can't do that. Shop here and buy from Cody, expect issues.
response / report this review -
05 November 2017
Date of service 10/12 - picked up the car 11/2 - I delivered the Volt and said it might be a bearing, as I researched it online with exact same sound. I was called 1 day after dropping it off and was told its the transmission @ $6500 to repair! I called 2 other local dealers and they quoted $5500 to repair, and one suggested warranty assistance request. LeValley called back and suggested warranty assistance and then said they got approved for $4000 coverage so I'd have $2500 out of pocket. Great full for this but they said I must accept this or possibly lose the warranty offer if I go somewhere else. Then 1 week goes by, and a NEW transmission has been sent from the factory. Wahooo! But wait another week goes by and they call me and say it might be the bearing and this will save you money --- so it ends up being a bearing replacement and cost $2475 - yeah I saved $25!!!!! All the while I asked 3 separate times for a loaner car -HMMM maybe I might be interested in trading this expensive fix in? Maybe I might want to check out a different car --- but no, there aren't any loaners available. I cannot see myself going back to LeValley or with Chevy - I've spent enough of my hard earn money with Chevy - time to look at Dodge/Jeep and a dealership in Bridgman Siemens Chrylser as they have loaners available. Not to mention the rebates are outstanding right now. I bought this Volt in June 2013, yet the 'in use date' was 8/2012 (dealer car had 3,000 miles on at time of purchase) - so here I am thinking I'm ok with warranty as I'm under the 5 yr/100,000 but noooooo, then I get zapped with high cost repair and pitiful service. Every time I called and asked about status on car, I'd ask about a loaner car and the service dept was either 'swamped' with customers or 'under the weather - sick' but 'I'll check on a loaner car and get back with you' --- that never happened. I will agree GM can publish my response but I doubt that will happen.
response / report this review -
27 September 2017
Very thorough and prompt. I enjoyed working with my service provider Tim.
response / report this review -
22 September 2017
Mark far exceeded our expectations and our entire experience was positive. We look forward to working with Mark and Levalley again in the future.
response / report this review -
04 September 2017
As a woman I always enjoy going to this location because I'm always treated with the utmost respect and the service is exceptional . They bend over backwards to make you happy.
response / report this review -
01 September 2017
Fast, courteous, and knowledgeable staff. They always know what is needed and do a great job. Price is very reasonable for the quality you get. Our vehicles always last because of the great care they put into them.
response / report this review -
25 August 2017
Overall great Experience! The team was able to make the repairs same day and squeeze us into their booked schedule. Initially we were told it might be 2-3 days. It turned out to be a quick fix and we got the car back before EOD.
response / report this review -
17 May 2017
After buying my 2017 Malibu from LeValley I immediately made a post to FaceBook the day of buying the car. See below.
"Thank you D.C. (my son) for lending us your car for a few weeks because our 2010 Malibu was broke down and need serious repairs. Thank you Harold Shelton, car dealer at LeValley, for having a heart and going to bat for me for a safer and more dependable car. Thank you LeValley Staff for knowing who I was when I walked in the door and greeted me with loving kindness every time (even when I was stressed.) You all have made my Medical Miracle Journey just that much more easier. Dealing with cancer is hard enough alone without having the headache of no dependable transportation to get to and from my medical appointments nearly 2 1/2 hours away. Most importantly, thank you Lord for NEVER LEAVING OR FORSAKING ME and leading me to LeValley to get a brand new car."
Truly Grateful,
Shyreece Pompeyresponse / report this review -
16 May 2017
Better than the other dealerships in the area. They really go above and beyond to make sure you're happy even after you purchase a vehicle. Cody and Brad really take pride in the dealership name and service.
response / report this review -
31 March 2017
Stopped in to wish my sales person Mark Groves to wish him a holiday greeting and to discuss getting the name of the company regarding side board mark said your covered bumper to bumper. Zack in service order two new ones. Thanks to both of you, new ones came in and Zack had them put on. in about 2 hrs., Honest people to deal with
response / report this review -
24 March 2017
Brought my car in to levalley back in February 2017 because it was stolen to be fixed.I have full coverage insurance so my insurance covered the rental for 750. Its been almost two months and i still dont have my car. I have paid over 600 in rental fees. And still have to pay my deductible. It seems like ralph likes to play games when it come letting people know when there is finished he has told me on numerous occasions different days when my car would be fixed and everytime its something else. Its almost april 2017. I called today lefted a message no call back so i had to go up there just to speak with him. Cause he told me it would done thursday 3-23-17. Well its friday 3-24-17 and my car still is not done now ralph is telling me tuesday. Now i have to play the rental car place more cash because of this.
response / report this review -
18 October 2016
Ralf in service was great! He communicates wonderfully and gives you the feel is on your team! Mark in sales knows his products and is excellent at helping the customer narrow down their wants & needs! Jason in finance has a great attitude and in no time we felt like we had known him for years! He made the stressful part of buying a car so easy, and smooth! As a team they are AWESOME! Keep up the great work!!! THANK YOU!
response / report this review
