LeConte Medical Center

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• Anynomous

  01 January 2018

  Not sure how it is considered an emergency room when you wait over 2.5 hours for care. And everyone here has been waiting this long. People are crying in pain in the waiting room for hours. In the same amount of time we could have driven to Knoxville, had our pick of a number of hospitals and been back to Sevierville again. This is absurd and people deserve better care and attention when in an emergency.
  Correction: 3.5 hours now

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• Anynomous

  31 December 2017

  I have had a few bad experiences at this hospital, but my recent experience was very positive. My nurse, Jessica was very attentive and super nice. Dr. Morgan McClain was very understanding and seemed genuinely concerned. I felt safe and comfortable that I was in good hands. I would recommend this location to others with an emergency.

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• Anynomous

  20 December 2017

  We were on vacation & my husband was sick really bad, so when we got to pigeon forge we went to the hospital and it was early about 7-7:30 on Tuesday December 11th and we had Mrs. Iris as our nurse and she was absolutely WONDERFUL, made sure we had everything. Keep coming in & checking on him & was multitasking whereas I seen a lot of other nurses standing around talking, she got her job done and I wanted to thank her so much!! Also, the doctor who had a student follower was great and the triage man he was a younger man who came out and helped us and literally got us back so fast, I can't remember either of their names but they were both very kind as well! Again, thank you Mrs. Iris, you deserve achievements & acknowledge for all the hard work you do!!

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• Anynomous

  10 December 2017

  I’ve not been to this Building. I had two of my children at the other building. I was really impressed with both places. They have a huge place now and it is gorgeous. I’m sure the staff is still wonderful. Stop by and talk with them. See what they have to offer. God bless you all.

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• Anynomous

  03 December 2017

  The entire staff of the ER was wonderful. My son broke his wrist at an out of town soccer tournament. He was immediately taken back through admittance and we barely had to wait for the stay. We found it was broken and they quickly had a splint on. The ER nurse even tool the time to teach my son to swallow a pill - something he had never been able to do. Everyone was extremely friendly and professional. Most important I felt he received a high quality of care. Thanks to all the staff that helped us today. Bless you.

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• Anynomous

  06 October 2017

  This past Sunday. Went to ER for very dangerously high BP and sinus infection. Was taken care of immediately, blood work, scan, and EKG done along with med to lower my blood pressure. The staff was very caring and concerned. Was sent home feeling much better. Staff called 4 days later asking how I was doing. Was satisfied with my care!

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• Anynomous

  03 October 2017

  I want to give them a three star but things look like they are turning around, so in all fairness I’m going with a four star. Place is clean and we may have just had a hiccup one night.
  
  Update10-2-17
  My wife was discharged prematurely and we are now back in the ER!!!!!!

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• Anynomous

  07 September 2017

  Last month my 87 year old mother was unable to talk to me and sweating profusely, so we called 911. Paramedics asked where we wanted to go, and after a horrific experience at UT, we opted to have her taken to LeConte. We were treated urgently and professionally. Within 3 hours and many tests my mom was admitted. Everyone we encountered, from aides to nurses and Doctors were all caring and compassionate. My mom was always kept clean and dry. I will not hesitate to go back to LeConte again. I'm surprised by so many negative reviews. I know in the past this hospital had a lot of issues, but they have come a long way improving in every way. Thanks to LeConte, my mom is still with us and seeing new doctors, some of the same she had in the hospital. Getting wonderful care.

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• Anynomous

  03 September 2017

  This hospital is the absolute worse place I've ever been. I'm lucky they didn't kill me while I was there. The staff are uneducated & my 6 yr old could deliver a better diagnosis than any of these nurses or doctors. They are all rude and treat you as if you are a nuisance that they can't stand. Even after I was discharged I had to call about getting another trial coupon for my prescription. It's been several days & several phone calls later & they haven't done a thing. All they do is get real rude in the phone & one even hung up on me. I mean, this is the only job they have...is it that hard to do it??? You are a caregiver! So when were the staff going to start providing care????? Absolutely hands down the worst place to get admitted. These ppl will end up killing you if you aren't smart enough. One of my close friends actually did die because of this hospital. They kicked his heart during a routine surgery & he died a few days later from an aneurysm due to the nick on his heart. Istill font have my medication & I'm extremely sick. These people gave to pay!!

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• Anynomous

  15 August 2017

  Hateful, rude, unprofessional and potentially dangerous staff! My mother was taken to the ER after experiencing a seizure. They wanted to keep her overnight for observation. My mother was completely ignored by the staff. She even sat in a bed of her own urine even after her nurse was notified. Not happy with the conditions, we asked to speak with the doctor. They said they'd get him. I mentioned to the nurse that my mother had wet the bed, as well. She was disgusted and angry by this. We went back to my mother's ER room, with the nurse following. She stomped in, closed the door, and asked what our problem was. She was exceptionally confrontational and aggressive, stating that she was unaware of the wet bed over and over despite us telling her earlier. We decided that this was not a safe environment for my mother, and asked for an AMA to sign so she could leave. This was a decision made under duress as the nurse had demonstrated that she was incapable of my mother's most basic needs, and she was so hateful and angry that we feared she'd be abusive. We left and never looked back. We will likely not stay in Pigeon Forge in the future for fear of being forced to use this hospital. It was the worse experience any of us had had with a medical center. If you do go, please do not leave loved ones alone! The staff cannot be trusted!

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• Anynomous

  08 July 2017

  We r from out of state/town, my husband was having trouble breathing we went in To the er they got us right back, they ran all test that needed to b ran. Caring doctors and nurses

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• Anynomous

  30 June 2017

  I don't know WHAT some of these folks are talking about -- we were in Gatlinburg in vacation when my dad developed a severe stomach issue the day before we were due to return to Florida.
  
  Not only is the facility AMAZING, the staff could not have been any kinder or more caring, we cannot thank this hospital and emergency room/staff enough. Wish we could find HALF this good of care in Florida. These people truly care about people.

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• Anynomous

  13 June 2017

  I was seen by Jill Wall P.A. she was great i would like to see her all the time. She is so caring and explains everything. . i give her a 5 STAR RATING thanks

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• Anynomous

  24 April 2017

  I was travelling thru and experiencing severe back pain. Sunday morning and it was a wonderful experience from the time I arrived. Dr. Brayton was very good and listened and took his time. So friendly and professional. RN was excellent too. Treatment was fast and we'll thought out. Very happy patient.

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• Anynomous

  28 March 2017

  Wish I could give less than 1 star. Incompetent is an understatement. My daughter was complaining with stomach pain and headache so I took her to get checked on a Thursday. They did a strep swab and it came back negative at the time and they said it could still be positive but it takes 24 hours to grow the cultures and that if it turned out to be positive that they would call me and that it was probably just something viral. Well I kept her home that Friday because she still wasn't feeling well. Monday at 2:00 p.m. they call me and tell me her test turned out positive and that she didn't need to go to school that day or the next and they were calling her in a prescription and to come to the hospital to get her school excuse. Well it being 2:00 she was already at school since it had been WELL over 24 hours and no call. I go to the hospital to pick up the excuse and they had to go around the world to find someone to get it and in the process I hear a nurse pop off about how stomach pain definitely isn't strep, well I guess it is since that's what my child has and that's her main complaint. Another nurse comes up front to get me the excuse and looks at my daughter and says oh she looks fine and proceeds to ask my daughter if she feels fine enough to go to school the next day, I looked at her and said uh no, she has strep, she is contagious! And they told me she needed to stay home anyway. She clearly got annoyed with me at that point and gave me the excuse and said there you go! This hospital is ridiculous and really needs a lot more training of the staff.

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