About
Location :
Added by Jopie, at 12 February 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
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13 Reviews
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24 December 2017
Robert Halfacre is the best! Went above and beyond. Truly a great experience all around!
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10 December 2017
No one in finance seems to answer their phones, but when you get to the dealership, they're always just standing around doing nothing! They want nothing to with you once they deliver a vehicle and take your deposit. Good luck finding customer service post-purchase.
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04 December 2017
After a terrible experience at another dealership, I called LaFontaine. Cheryl in customer service was amazing. She was able to get me a straight price without any hoops or non-sense. The dealership was totally transparent. When I went in to purchase my lease they had the paperwork ready to go. The salesperson, Jennifer, was great. She was friendly and professional.
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27 October 2017
Great customer service. everyone was very friendly and helped me through every step. great experience!
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20 October 2017
It's easy to get an appointment, if you do not have transportation they will take you home. Used that one time. Everyone is very nice. I have bought 2 new cars from here and will go back again. I like there service.
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04 October 2017
Tony Duncan was an excellent person to work withvery receptive to our wishes in terms of vehicle and packages. He did a great job finding us exactly what we wanted at a reasonable price. Attentive but gave us room to make decisions without any pressure. Highly recommend.
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26 September 2017
This dealer made me believe in the Chevy product again. The dealer we bought our car from failed miserably at servicing our vehicle. I brought the car to Lafontaine in Dexter and their service department was honest, fair, and respectful. They even acted as a go-between in our dealings with Chevy to resolve a problem our car should never have had. The next car we buy will be from them.
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23 September 2017
My recent experience was very good here! They did a thorough check of our car and found a safety concern that other dealerships had not alerted us to. The people here are friendly, communicate well, and provide nice loaner cars as needed! Much better experience than other car dealerships!
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17 June 2017
We received excellent service from LaFontaine Chevrolet. In doing their checks of the car they found a very dirty cabin air filter than needed replacing before the usual time period. Our original salesman also visited with us and showed us features of OnStar that we had missed. The customer waiting room is the best one that we have seen and we enjoyed a lunch prepared there.
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15 June 2017
Hands down the best experience I've ever had buying a vehicle and then out in two and a half to three hours Robert our sales guy and Aaron in the financial they were fantastic!!!!!
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09 May 2017
I have never had a bad experience at this place. Everyone is attentive and knows what their business is. It's pretty cool to actually be able to talk to the mechanic who works on your car!! Priceless.
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04 May 2017
It was an absolutely wonderful experience! Aaron Harding went above and beyond in getting the kind of car I wanted and needed. I went there thinking I HAD to get a used car but no Aaron got me into a brand new car ! He helped me with options I didn't know I had. It was by far the best experience ever! I will definitely send other people to this La Fontaine location and I know where I'm going when I'm ready to trade in!
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19 February 2017
First, let me start by saying that I'm always hesitant when using big chains or the "popular option" for anything so this was out of character for me.
I called to schedule an oil change and they were able to fit me in on short notice. I was quoted a price for the service over the phone and I automatically assumed I'd be paying more than said price. (Don't you always?)
After dropping off my van and being told it would be an hour, we walked over to the shopping center next door. We brought our lunch back to their cafe area to eat which was nice to be able to do. Not even 30 minutes after they took the van, the service guy came to get us stating they were done! Early!
I went to their cashier to pay, only to be told my total was actually %25 LESS than the original quoted price! Granted, we DID bring in our own oil filter which they gladly put in for us. They even gave my van a much needed bath!
The service guy we talked to recommended we have some work done to our brakes and was very honest in that conversation. (Not sure I should disclose what was said but just know it was good news for us!)
I will definitely be returning to them for all subsequent oil changes and service needs from now on!response / report this review
