The best place in town for a car wash
Hello reviewers! I've been a stead customer here about as long as I've had a car. The "do it yourself bays" are great and also has triple foam wash
Great staff, great wash! Get a membership!
I have had an "unlimited" monthly membership here for the past three months and was told by the owner today that I "needed to cut back on the frequency that I have my car washed out of courtesy, because most people only come 4-5 times a month"why bother selling an unlimited membership if realistically you only want them to come 4-5 times a month? I have a nice car and I like to keep it clean which is why I purchased this membership in the first place.. furthermore the membership was mentioned to me by one of the employees because she saw me there 2-3 times a week and said that I would be better off getting one because the only restriction was that I could only get one car wash per dayso why are you selling and advertising something you actually don't want your customers to use?
The people here are always extremely friendly and extremely helpful! I've been going there for years for service and I probably always well! Thank you kerners employees for all your hard work!
I own a 2002 Chevy Tahoe it's still a place I take it for service the prices are lower than 5 found anywhere that knowledgeable very fast to what they do in his back on the road in no time I stop in there multiple times that recommend anybody who's looking for some lube service stop in
Usually easy to get a self wash bay and the prices are not unreasonable. Would give 5 star but I get robbed on the vending machines about every third time I go there.
Awesome customer service! However, I should start off with the fact that when I got an oil change, they failed to put the drain pump on correctly which caused my car to break down about 2 weeks later because all of the oil spilled out and in turn, my engine to seized. (Very scary experience on the highway) .. I know you're probably wondering about the 5 stars but it's deserved, I promise. So fast forward to after my car gets towed and my dad and I get in contact with Hector about the situation. We were honestly ready to threaten litigation but not even a few hours after speaking with him did we get a call informing us that Kerner's was going to completely replace the engine at ZERO cost on our part. We have not had the best luck with cars so our hopes were way down but the fact that Hector took full responsibility for a simple mistake is beyond what I can ask for from a business. Kerner's could have just turned the other way but now we have a brand new engine with less miles so we are so thankful! Thought I would share this since it had a happy ending.
In Sub-Zero temperature the car wash bay I went to use ended up being frozen, I had already put $5 in the machine. I moved to a different bay that someone else had just finished in and wasn't frozen. I filled out a lil form and slipped it under the door to what I assumed was the office. Didn't think I'd actually hear from anyone but four days later I got $5 in the mail with an apology
Can I give a NO STAR!! Service is way under par. The car wash left marks on my vehicle. I called them but was given the third degree. Not really good on customer service. I was told to call back to meet with some guy, make sure you call they said. Try calling an no one answers! The other day I wanted to cancel my monthly car wash. The tall skinny kid "tried" to help. It took some convincing on my part to get someone to actually do it. I would not recommend this place at all.
Went there yesterday to get my car inspected, I've gone there a couple years in a row since I lived in Manchester and it was affordable. The manager failed my car, saying it "had play" in the front tire. He told me to get my strut replaced and come back. Then the y proceeded to charge me for a failed inspection($40)I have never been charged for failing a car inspection before in my life. So I took my car to the dealership down the street where I bought the car two years ago and explained to them how I had just failed an inspection and told them what he had said about my strut. So they took it in checked everything out and told me there was absolutely nothing wrong with my strut and that I passed inspection. I drove back and ask the manager for a refund since he failed me and my dealership passed and said there was nothing wrong with my car. He refused and said he was concerned for my well being and wouldn't let his daughter drive a car that was damaged like mine. Even if my strut was busted it would not endanger my life on the road. Very uncalled for and I wasted a day of my life dealing with this extra stress and now I'm out of an extra $40.