Pathetic response on phone calls too offices. Let phone ring 10 times at 2 offices. No response.
Sally Strikes again. What a pleasant person /s
Today my husband and I had the "pleasure" of working with Sally. We should have known it would be a stellar experience when we walked to the counter and she stopped her loud gum chewing long enough to ask us "What do you want me to do with this?" after we handed her the paper we needed signed. What a nice greeting. Who needs a hello, how may I help you. Seeing your gum and being asked "What do youwant" is stellar customer service!!!
She immediately signed the paper before realizing that we didn't have everything we needed. She immediately told us we'd have to come back and work with her since she already signed it. We asked her a few questions and she never let us put in more than 5 words. We had been told something different than what she was telling us from our bank and kept making comments about how we should have done our research- which we had. Towards the end of our visit she told us in a very holier than thou manner of speaking that we reallly should have known what is needed. We repeated that we followed the steps we were told by our bank and told her we did not appreciate her condescension. She replied with a very insincere "sorry" complete with a loud chomp of her gum. Her sincerity rivals that of our president-elect.
Fortunately we were smart enough to go get a new copy of the paper we needed to be signed so we would not have to deal with her again. No way we will be returning to this location. YOu interact with customers . YOu should not be irritated when they have questions.
I've been going there for years. Fine folks. Knowledgeable. Courteous.
They've always been able to make unpleasant things (dealing with PennDOT, for example) fairly pleasant. That's saying something.
February 18th 2013 at 9am I enter the building to renew my registration; 9:03am I am back in the parking lot affixing my new sticker to my licence plate. This is not an exaggeration, I was actually done in 3 minutes. There is no possible way that the polite and friendly staff could have been more efficient. Thank You.
Horrible Service, they are very rude to customers. I gave them business and they treated me and my customers rudely. But it's there loss I’ll take my business elsewhere. No one should have to put up with this kind of garbage. And I even personally spoke to john yurkonic and he told me, well if you didn't get get nasty and rude to them they shouldn't have been that way to you. As a community we need to speak up and give are businesses to people who respect and appreciate our business. By going to places like this we our promoting bad customer service.