Called the office and they were able to send someone out same day. Jacob was on time, and very respectful. He explained everything he found issues with today.
Overall, I feel like they worked with me on the price, they were able to complete the necessary repairs, they were friendly, and the ability to finance the repairs was really convenient. The issues I have are more related to the issues I've noticed with any type of contractor they complete their repairs but don't take into consideration the amount of damage they're leaving for the next guy. They needed access in my kitchen ceiling of about 2 and a half feet wide by 4 or so feet long. But they didn't just cut out the section they needed access to. They just ripped paneling off my ceiling, with several pieces extending 7 or 8 feet past where they were completing repairs. So instead of having to fix about 8 to 12 square foot of my ceiling, I had to spend even more of my money to replace about 32 square feet of ceiling. I know their concern is just making sure the plumbing issues are fixed, but it is really frustrating that it seems like they weren't too worried about the next guy that has to complete the finishing work.
Joe's Drain Cleaning was very quick to respond to me message and had a plumber on site as quickly as possible. They evaluated the job, let me know my options and kept me informed throughout the process as issues arose. I was very impressed with thier professionalism, efficiency and quality of work. I would highly recommend working with then for you plumbing needs / issues.
I researched different plumbing places that did drain cleaning. I wanted someone that knew what they were doing. The two guys that came to my house were very professional and very nice. They explained everything they were doing. They were able to clean out my drain clear to the manhole which had not been done before. I am very grateful. I would choose these guys again!
Awesome experience! Emailed to have sump pump drainage line on the outside repaired as it was not connected and throwing water onto the foundation. Joe's Drain Cleaning reached out to me via phone within 10 minutes, and had a tech scheduled to visit the same day with a 1 hour window.
I received a text when the tech was on the way. Jacob arrived shortly after, and assessed the issue. He quoted multiple options at different price points on the spot, and explained each one thoroughly. From there it was as simple as pick and sign.
Once I signed off on the option I wanted, Jacob explained he would need to pick up some supplies but would be back to start on this right away. Around 30 minutes later the work was completed. Turned the sump pump back on, threw some water in it, and verified water was going where it should be. He went over the work he did, and collected payment.
Very hassle free, everyone I spoke with was very professional. I will definitely continue to use Joe's Drain Cleaning in the future!