Fast service, polite. Could do wo the pressure sales, but I just say no
some of the worst customer service I ever had. i came here asking for an oil change. I was treated rudely by a dark skinned employee. I told him i only wanted the oil change. I couldn't pay for more than that. He had a rude tone and said dont cut me off.
I'm going to a different Jiffy lube now.
My only real complaint is the pricing. The service is good. They aren't pushy.
Fast, friendly auto service. I find the prices a bit high but when i dont feel like dropping my car off over night or waiting half a day elsewhere, it is well worth it.
Horrible customer service from the older service writer there. He's been there 25 years and is downright offensive to women in every aspect of his conduct. I made the error of going there without my husband today. Ladies beware if you come across this man, ask for a manager. I spoke with Joel the manager on duty who was rather lovely however this branch gets only one star from me because of the speech and conduct of the older man there whose name I believe might be Matt but he refused to give me his name, tried to upsell me when I knew exactly what I wanted and he was so rude that I told him because of his conduct I will not go there without my husband. His response was "Good". Mind you he doesn't care because as management told me, he's retiring soon and he's been there about 25 years. So ladies beware, you ought not be treated like that by anyone. All women should be able to have their vehicles looked at without having to endure such a service writer. I feel compassion for the management there because Joel has to deal with him as an employee! If I have to get my oil changed without my husband being present again, I will just go to Walmart Auto Center and pay 💰 ONLY 1/3 one third of the cost that I was charged at Jiffy Lube.
The service is quick and easy. The staff did not try to push you to buy any services that were not needed. The staff were indifferent. Well maintained.
Usually in and out.
Fast service
I give them 2 stars for the technician, he is very nice, but the woman sat in the reception area, she is very bad customer services, if they keep hiring her they are going to loose the customers.
this morning, i come for the oil change service, when i get to the door, she saw me stand there, but she walk out of the door not even ask may i help you, the see come back to get the coffee, i still standing there for 15 minutes, look like she blind, she left to outside and flirt with some man out side, i can not wait, the i come out side to tell the technician that i need the oil change, he is very nice to take my car right away, she is there and look at me. i don't know because i'm Asian, she is discriminate or she has a bad attitude? i recommend, the company need to find the people work in the reception area to have good customer service.
Good customer service! Friendly staff.
Amazing customer service. Spoke with two of the managers, Artie and Andrew, on my recent visit about concerns I had about my vehicle, and both of them gave me very informed answers and took the time to actually verify their responses, not just telling me what I want to hear. They made me feel welcomed and treated me as if I had been going their for years. Thank you Artie and Andrew for making my first trip very pleasant. The prices were good, I spent about a hundred dollars to have the oil changed, air filter and cabin air filter changed, and they also cleaned the windows and vacuumed my car (saving me some time in doing them myself). While they did seem to want my business, they didn't seem to push for it, which I greatly appreciated as different from my experiences in other places.