Update: they never did get the correct shoes for me, but I did get a $20 gift card to JCP for the hassle.
Not necessarily this locations fault but 2 of my online orders were shipped here and both orders were incorrect. Nothing was done to resolve the problem.
Wasted $35 renting a truck because their system was down and they couldn’t ring me out. I was back and forth in and out of the store with a tape measure at least six times for over an hour planning everything and no one said a single thing about their system being down all day. Great store but incompetent employees.
Store closing, has nothing but damaged pieces of couches that are not whole, and mattresses that I would not touch with a 10 ft pole
Good selection of returned furniture. Used to have great prices but since Penneys is in trouble the deals aren't so good.
Not necessarily this locations fault but 2 of my online orders were shipped here and both orders were incorrect. Nothing was done to resolve the problem.
If it wasn't for the low prices we would have walked out. 17 minutes without anyone offering to help us when there 3 women standing at the register talking. Worst customer service we have experienced.
Some reviews complain employes don't offer them help. I personally like the fact you can look around without being hounded by a sales person. Once we asked for help they were extremely helpful. They have a great selection. No frills. That's how they have great prices.
Not a very big selection, and the floor staff did not ask to help us once in our 30 Min Visit, but they do have decent price points for high end furniture
Great discount on furniture online pick up
Creepiest furniture store on the planet. No music playing. One large room. I walked the entire span of the room without being greeted by an employee. They did have a lot of furniture though.
Great place if your looking for furniture at a decent price. They have furniture at 65-90% off!
The sign on the front door says "No knives, guns, weapons", but they should add "because we'll be the ones doing the robbing today". Holy inflated MSRP! There's no way those things are right. This stuff at "discount" was priced higher than non discount at Ashley Furniture.