"Come in now if you canwe'll try to help." And then "No charge. we just cleaned the gunk out of it. " I didn't think that happened anywhere these days. They know I'll be back but just "Merry Christmas " goes a long way in cementing feelings of good will.
Always get my oil change done. Called at the last min and service department said come on in. Really like them. Instyle limousine inc
Alot of great people there. No complaints on the work done to the car or salesmen but had a few to many experiences with 2 rude/sarcastic people there that I'm done. I'm heading to a different dealership for maintenance.
Charlie in service is the reason I keep coming back.I'm always well taken care of !!!
The people there are very friendly and likeable. They don't crowd you. Their service department is wonderful.
We just bought a GMC Acadia and had a great experience! Dave Denale was a great salesperson; very helpful but not high pressure. When it come time for the purchase, Dave and the business office staff made the paperwork as painless as possible, and Dave's orientation of the vehicle was great!
Good service. I purchased a new truck and Jeff was a great help and very good with my kids.
I've been to a lot of dealerships throughout the country, and Jack Wolf in Belvidere, IL has got it down! Truly all other dealerships could (and should) learn from them. I have never felt so trusting towards a dealership because they are honest and guess whatthey actually care! They are not pushy, understanding and so so sooo genuinely nice! They make me laugh and I could go on, but you get the point. Best Dealership Ever! :)
Received an email stating a vehicle we were looking at was in stock and to come in. We came from out of town and they closed almost an hour early.
I came here recently for an oil change not knowing that they were due to close in five mins. Charlie agreed to service my vehicle with no problem! Everyone was great despite the fact that it was because of me that they were going to be late getting off. My husband and I sat in the waiting area and had a great conversation with a gentleman whom we assumed was a customer but was actually the owner.(great guy with a great personality by the way!) This was one of the best customer service experiences that I've ever had! My husband and I walked out of the door and at the same time said "we're buying our next car from them!" Great people, great service, definitely recommend! Thanks Jack Wolf and huge thanks to Charlie and his team! You guys are amazing!
Never had any problems with their service department. In my experience they've always been fair and honest.