About
Location :
Added by Jopie, at 09 November 2014
Opening Hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
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11 Reviews
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25 October 2017
I've visited Island Outfitters for years. I can't believe anyone has had a bad time there. I read two bad reviews. One guy returned a kayak unhappy. Even though he knew the return policy, he still complained. I'm guessing he should vacation in the mountains from now on. The other complaint was about some college aged kid who broke an expensive Yetti Cup. If you can't afford to pay for it, maybe you shouldn't be shopping here. Parents, keep your kids away from the nice stuff. Hmmm, college age? Was alcohol involved??? Just saying. My family all love this place. Even Layla, the hairy security dog. We have bought all kinds of fishing gear here, and it's paid for itself in fresh seafood dinners. All Caught on St George Island. With info from Larry and Angela. Love you guys!!!
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21 July 2017
My sisters, cousin and I (all college-aged) and my uncle stopped by Island Outfitters to rent paddleboards; unfortunately, my sister dropped a Yeti cup (30 oz.) while shopping, resulting in a 1 millimeter chip (no dent) to the powder coating on the bottom edge of the cup. What appeared to be the husband-wife owners were quick on the scene and very curt in telling us that we had to buy the cup - at the full retail price of $54.99. My uncle explained that we’re all students, pay ALL our own college expenses, and can’t afford it. The female owner offered to include a straw (an open-box display, no less) which was already on the cup with a lid. My uncle told her that we didn’t want to buy the lid/straw, so he removed it and placed it on the counter. The owner put it back on the cup, insisting that it was included. Frustrated with the owner’s attitude and failure to offer any reasonable discount, my uncle again removed the lid/straw, and dropped it in the trash telling her that we will only pay for the damaged cup. The owner applied a 15% discount – one Yeti cup with neither lid nor straw for $50.01 (tax included)!!
We’re Ok with a retailer’s right to enforce a “you break it, you buy it” policy. What we don’t appreciate is a bad attitude and CURSING! After telling the owners that we plan to write an online review, the owners miraculously offered to cancel the sale. When we declined their offer and walked out the door, the male owner said “That’s cowardly Chicken Shi[].” No, it’s the power of the internet!report this review -
13 July 2017
Terriblerented one boat paid more for a three day rental than a close by company would do two boats for seven days😱 "Lady" behind the counter said "business is business" several times, no refunds or price adjustments. She smiled as if she enjoyed ripping me off so severely. I returned the boat after one day disgusted. The place has visibility, they take advantage of it. Spread the word folks. Very close by are far better people to work with😤
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18 May 2017
We have taken family vacation on SGI for over 40 years now and LOVE to stop by Island Outfitters every trip. They carry everything that each of our family members like to shop for and the highest quality products.
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27 March 2017
We always rent bikes with them when we visit for spring break.They are friendly and have a big fleet of nice cruiser bikes.
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26 March 2017
I love this place! The customer service is just right they let you browse to your heart's content, and then happily and thoroughly answer any questions you may have. They carry several of my family's favorite brands at competitive prices. We come to the island a few times each year and go to this store at least once each time. And Layla, the shop dog, is the cutest!
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22 July 2016
I rented two tandem kayaks today. The staff at this store was very friendly and helpful. I was pleased with the fast load and unload, and the availability of rentals. If we come to SGI again, we will definitely visit Island Outfitters again.
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09 October 2015
Bought several small items from the shop at a decent price. Like many other people have said, the customer service here leaves much to be desired but overall it was not a bad shopping experience.
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15 July 2015
We have been stopping here for several years. These have to be the nicest most consistently caring shop owners in the county. They are my first stop anytime I need supplies, gifts or advice about my lack of fishing skills.
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01 December 2014
We were just there for a family vacation over Thanksgiving week with our kids. We rented two Kayaks and bought our son fishing gear. Spent $352.51 for three days. Angela was great when we came to rent the gear. However, when I returned the items on Friday morning, Angela and Larry were too busy with another customer to take a second and ensure all went well with our experience. Angela asked Larry to assist me, he was very rude. People remember customer service "after the fact" as part of their experienceit lacked tremendously. When we return to the island, which we plan to do this coming summer we will not be doing business with them.
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16 November 2014
Great people and great products. I go to the island 5-6 times per year and always get great advice and fishing stuff from them. Always nice to have some place to trust to help me out make the most of my time on the island.
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