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To Our Customers in Germany:
We are experiencing several challenges in communicating with our Customers in Germany who utilize the following email domain name:
@gmx.de
...We receive your emails, and we respond to all of them, but every response we send is returned as "Undeliverable".
We will eventually attempt to call if needed, but these calls will come through at approximately 10:00 PM and later when we do, due to the time difference. We've attempted contacting GMX.DE to address the challenge but have been unsuccessful getting them to respond.
If you need to communicate with us via email, it would be better if you were able to send your email through a different domain, such as Gmail, Yahoo, Hotmail, et. al. when emailing us.
Thank you.
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