I’ve always loved HotTopic and I normally never have a bad expierence here. The employees are super nice and helpful but there has been two times I’ve gone and the same person was a bit rude and snooty. The first time I went was for hair dye, so I asked for it to be unlocked, she asked what color I wanted in a rude tone, I told her what color I wanted and which brand. Then I asked if there was developer for the brand Arctic Fox and she said really quickly and again, rudely, I don’t have that and quickly closed the sliding door to the dye.
Second time, same person, I got a bath bomb and some erasers. The bath bomb however didn’t have the tag, so I told her and asked if she could get a price for it (it was the only color of that one) she grabbed it from me, snickered and said it’s broken you don’t want that sweetie. It wasn’t broken, I wouldn’t buy it if it was, and then she asked for my ID when I was trying to purchase for the earasers and I was paying in cash. Again, she was rude.
I haven't been to this store in a while but when I went there today it was much different. They did not have a good selection of band t-shirts (maybe 6 or 7) and what they did have of shirts pop culture and all they only had extra large sizes. On top of the poor selection of merchandise the woman working there was quite rude.
I love the store a lot I just wish the prices were lower and the store was more bigger well the one at the Santa Fe mall the people who work there are so nice and helpful
I love the things they sell, it's pretty much the only pace in Santa Fe that sells good band, anime, and other merch like that. The workers are really calm and nice
It had every thing comic book too even anime, and it's inexpensive