Hometown Roofing, Inc

Location :

304 S Cottonwood Dr, Richardson, TX 75080, USA
Added by Jopie, at 27 March 2016

Add email
Add business description
Add Social Media
Add Products and Services

• Anynomous

  01 March 2022

  For the past several years I have had to call a plumber in a couple times a year to clean out the sewer line due to roots growing in same. Contracted with Hometown Roofing in December of 2019 to remove and dispose of all of the old antiquated underground cast iron sewer line piping. A couple of months ago the sewer line started backing up again and I thought the worst . Reported it to Hometown Roofing who immediately dispatched the sub-contractors that were involved in the original job who took the time to come on site to investigate which just ended up being an education on my part (they did what they were supposed to do/the issue was with the remaining clay piping that started where the new line ended in the back yard for about 15 feet to the city sewer connection in the alley which is a totally separate smaller job). Thanks guys for being honest and on the ball!!

  report this review
• Anynomous

  27 January 2017

  Through many years of homeownership, I have found roof replacement to be necessary on multiple occasions. Of all my experiences, I have to say that my experience with Hometown Roofing this past summer was far and away the best. His crew was thorough, courteous, and professional in every possible respect. Hometown roofing is managed by Mr. Jim Otis, and his professionalism was a breath of fresh air compared to all the others. I never had to lift a finger from beginning to end. You'll be happy you chose Jim!!
  Dennis White

  report this review
• Anynomous

  31 December 2016

  Jim Otis has installed several roofs for us. Excellent quality of work and materials. Most importantly his prices are fair and he keeps his promises! Additionally, he is an expert in dealing with insurance companies. Thanks, Jim and Hometown Roofing!

  report this review
• Anynomous

  20 July 2016

  Hometown Roofing is one of the best roofing companies I have ever worked with ( I work with a lot of them due to my occupation ). Jim Otis is always very helpful, kind and trustworthy. He did our roof a few years back and we have asked him to do our roof again after the storms this year. He is a hard worker and a great guy all around.

  report this review
• Anynomous

  03 April 2016

  Description of work:
  Hail damaged 2 slopes of roof. Jim from Hometown, doing the
  roof next door, asked his project manager Stella to come and knock on my door to allow Jim access to our roof. We had just had our roof turned down by our insurance company a few months before so I was not interested. He persisted and I relented. He told me the shingles on my roof had recently stopped being produced so the insurance company would have to replace the entire roof. With that information I gave him a copy of my previous claim and told him he could try but I was leaving town and left the WHOLE process in his hands.
  
  Gone for two weeks I returned to find out it was all taken care of. Now the process began. First thing was due diligence on Hometown, checked out perfect. Jim Otis is one of the most trusted, customer oriented contractors I have encounter. He knows the process better than most adjusters, bank inspectors and certainly he is a strong advocate for the homeowner.
  The bank where we had our mortgage did not make it easy.
  Nothing about roof replacement is exciting or rewarding unless you keep your eye on the ball, “your new roof.” Jim and the entire Hometown crew made it as easy as it could get.
  
  The work began, it’s messy, noisy and the crew worked long hours. We found the crew to be polite and tried very hard to clean up best they could at the end of each day. The best decision we made was to hire Hometown.
  
  Getting a new roof is like a root canal: necessary, unpleasant, painful during the process and when it’s over a great relief. Jim and his crew did a great job, worked hard and the finished product is gorgeous. Best of all no leaks, no call backs to fix problems.

  report this review