Hecht Trailers

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• Anynomous

  18 January 2024

  Loved the trailer...delivery and pick up was smooth. Returned the trailer and then 3 montghs later they charged my debit card in error. Now I am still trying to get my money back since 11/10/17 today is the 13th...still no $$. They said it was a billing error...now I have to file theft charges against them. Make sure if you pay by debit or credit card they delete your info from their billing system.

• Anynomous

  20 November 2023

  These guys are great. Very knowledgeable staff and the get the repairs done quickly.

• Anynomous

  15 November 2023

  I was in Hecht facilities end of August 2017 when I experienced a very rude wise speaking gentleman..oh wait..he was far from a gentleman. More like an impatient rude imbecile. First off he's commenting on a woman and her having work done. Mr know it all compared what he wanted done and just had to be rude!! This pete z had no idea the full cicumstances of the service she needed. Its called selective hearing. In his case being nosey..secondly he was completely making judgement calls on someone walking on the floor. Obviously he didnt know TWO people were on hold as one employee was walking to find exact information. Pete Z referred to an employee as beefy. REALLY?? HOW DARE YOU!! Ohhh thats right pete z thinks he's perfect. Trust me people..far from it from all appearances..I was there that day and im saying he was a liar! No other way to put it.I've been using hecht trailers for a long time. Everyone has always been helpful..polite..and respectful. Anyone reading this please do not judge from one RUDE person compared to thousands. There are days when you must wait your turn. Its called PATIENCE. Also him being rude and totally out of place in his remarks was so unjust. I can honestly say the woman working has always been pleasant and hard working. I'm very pleased with her help and knowledge. I would definitely refer Hecht trailers to anyone wanting professionalism and respect all due to this young woman..Pete z..well what else can i say?? Nothing good about his rudeness. World watch out for him..so yes 100% recommend Hecht Trailers in Toms River. NJ God bless.

• Anynomous

  04 November 2023

  Went to Hecht Trailer on August 30, 2017, to see about getting a hitch receiver for my Audi Q7. Gentleman there was was helping a woman with the purchase of a bike rack, several employees walking around ignoring my presence while I was only other customer in the building. Finally asked a guy for help and was told I had to see the gentleman helping the woman with the bike rack. During this period of time there was a woman wandering around (some kind of boss, probably related to the owner) doing absolutely nothing. It ultimately was my turn (more customers were now waiting for help) and I asked the guy if he could install a hitch on the Q7 and he said he didn't think they install hitches on foreign cars despite the fact that the woman before me had just made arrangements to have a hitch installed on her "Subaru Forester" on Friday at 1pm. I guess Subaru is made by Ford.
  
  In any event, the employee was nice enough and said that he would check on the computer. As he is looking he is talking out loud in front of other customers about the Q7 and an installation of the hitch and the fact they may have to remove the bumper, he then asked the beefy lady who I referenced before if they install hitches on the Q7, very rudely and in front of 3 other customers she said we are not doing it if we have to remove the bumper.
  
  A simple no would have been better, I have arranged to have the job done at U-Haul.
  
  I think the nasty beefy lady needed a snack.

• Anynomous

  30 September 2023

  Had a trailer hitch installed. The work was excellent. The staff was friendly and knowledgeable. They did not try to sell things I did not want or need. I highly recommend Hecht Trailers.

• Anynomous

  08 August 2023

  Parts guy Bill is always on point and helpful always knows his stuff. Super friendly. Can't speak for sales as I've never purchased a new trailer from them.

• Anynomous

  22 December 2023

  Place is useless, girl who answers a complete moron, i call and say hey ive been on hold nobody has picked up so she says their all busy would u like to leave a message so i said no id actually like to talk with someone so she hangs up . Pathetic customer sevice now ill go elsewhere!

• Anynomous

  30 October 2023

  great people. will do business here again

• Anynomous

  09 September 2023

  Every dealing I've had with Hecht Trailer has been great. There was no pressure in buying and all the available options between choices were explained, making decision making easy.
  
  Can't say enough about the service department. Called late in the afternoon with a non-working taillight and told to come in the next day. Billy was fantastic, fixing my problem quickly.
  
  I would definitely purchase from them again in the future. If you need a trailer, there's only one place to go and that's Hecht.

• Anynomous

  01 August 2023

  Love these guys, bought a trailer, it is great, and everyone is pleasant and delightful.

• Anynomous

  10 June 2023

  These guys are the best! Owning a company that owns & operates close to 1/2 a dozen trailers, I can tell you between Heather & Bill in parts and Garrett and his team in service Hecht Trailers is far above the competition. I have just recently completed spring service on all of my equipment and knowing the folks at Hecht Trailer have given everything a once over and ensured my trailers were ready for the busy season is a huge peace of mind. They are fast, friendly, courteous and always willing to share some wisdom and advice.