The attention to detail here is unmatched! You have to book an appointment to experience it for yourself. I’ve had massages with Emily and Essence before and highly recommend both.
Most relaxing massage I've ever had, and I almost never relax 😂😂. The room was extremely peaceful, perfect temperature, and the pressure during the massage was just right. Highly recommend adding a scalp/face massage to your experience.
I booked a massage with Emily. She called me a few hours beforehand and asked if I could reschedule, which was no problem. We booked for the following week at a mutually agreed upon time. When I showed up for my appointment, Emily was not there and I was “not on the schedule”. I asked if they could get in contact with Emily since she had booked it with me herself. She was contacted and stated that she did not have an appointment with me. I left my phone number and asked her to please call me. She never called. I sent her a text a few days later, since I had her number from when she called me to reschedule, and she never responded.
In the meantime, I booked with someone else and had a great experience. I just can’t believe how unprofessional and rude the owner/founder is!
It’s been three weeks since my original scheduled appointment and never heard from her.
I was was so excited for an appointment today since I finally have a day for myself. I talked to boots. She scheduled me a 90 minute massage. I drove 20 minutes to have an appt with Isabel. I showed up only for my appt to be cancelled. No show! I am so disappointed. Boots was amazing on the phone and apologized, but very unprofessional for no showing a first time client.
I cannot tell you enough good things about this spa. My masseuse was Esseance and she was killer!! My IT band didn't like her, but I loved her!! She has such a calming presence and a great aura. She found areas I didn't even know needed attention and she made me feel so relaxed. The best part.... She read my body like braille!! I didn't even have to tell her anything about pressure because she could tell by my body if she needed to go lighter than I specified! I haven't had a massage therapist read my body that well in decades!!! I will def be back to see her!!