About
Location :
Added by Jopie, at 14 May 2016
Opening Hours
- Monday 6:00 – 11:00 AM, 4:00 – 10:00 PM
- Tuesday 6:00 – 11:00 AM, 4:00 – 10:00 PM
- Wednesday 6:00 – 11:00 AM, 4:00 – 10:00 PM
- Thursday 6:00 – 11:00 AM, 4:00 – 10:00 PM
- Friday 6:00 – 11:00 AM, 4:00 – 10:00 PM
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9 Reviews
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21 November 2017
Staff was very friendly and the food was amazing.
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12 November 2017
We are here for a PE convention and came down to the HK restaurant to have a few drinks. Bartenders Kristin and Brianna were entertaining, fast and we thoroughly enjoyed our experience. We came back a second time just to see them again. We will definitely be coming back next year!
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23 September 2017
The food was delicious and customer service was superb. Their mac and cheese is to die for!
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12 May 2017
I had lunch and dinner the first day with breakfast the next . Service and atmosphere as well as the view were excellent and the food was wonderful each and every time!
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01 January 2017
New year's Eve party/package was great. Food (prime rib) was excellent as we the side dishes. Our server, Erin, was top notch and addressed every need.
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15 October 2016
Surprised others reviewers aren't happy with the place, the food was prepared well, with just enough to eat in each plate and unique tastes that differentiates the meals here to other restaurants such as Cheesecake Factory that may have similar dishes. HK's is good, very good, apparently my family and I just got lucky this time huh? P.S. get the Smores Dessert. Just trust me.
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28 September 2016
Super slow night and the service was slow as well. Steak was good but over priced. There are too many other nice restaurant choices that are worth the drive. My son ordered a pizza and it was disappointing. If the service was awesome it would justify the cost but it was subpar.
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28 July 2016
I debated writing this review, finally decided it could be helpful to someone.
On a Monday morning, the morning of fifth anniversary, I called HK's to make a dinner reservation for my wife and I. The gentleman who answered was very nice, and took my reservation for 9:00 PM. I asked about flowers or some special table setting to make the event special, and was told it'd be taken care of.
After a beautiful day on the lake we got dressed and arrived at the restaurant right at 9:00, only to be told at the front desk that HK's is not open on Mondays. I explained to the young man at the front desk that I had just made my reservation that morning, and so he simply repeated that HK's was not open, and threw an area restaurant guide across the desk to me.
At 9:00 on a Monday night, it was pretty late to try get to any nice, romantic restaurant appropriate to the occasion, but luckily we were able to, and had a fantastic meal at JB Hook's. What happened with HK's was an honest mistake I'm sure, but to me is indicative of a staff that is poorly trained and a management team that just doesn't care. There's really no reason why they should, being a tourist area they really don't need to worry about repeat business, new tourists will just keep coming every week.
I say this mostly because of the response to this issue by the staff and management. The young man at the front desk, for example, who made it very clear to me that there wasn't going to be any apology or even acknowledgment of the mistake. Second, having been a restaurant manager and a restaurant owner in the past, I decided to call the next morning, thinking that maybe a manager would like to know that this occurred, in order to correct the problem. The manager I spoke to was apologetic I suppose, but the lack of caring was again quite evident. I was told by this manager that I would be receiving a call from someone up the chain of command, and he took my name and number. This call never came, further confirming that management really just doesn't care.
Lastly, as I'm writing this I notice that the Google listing for HK's as well as their own website still lists their hours as them being open on Mondays. I happen to know that the Google listing hours are listed as submitted by the business, and can be changed at any time. So be warned, you may have a great experience at HK's, but if the occasion is special to you, I'd advise you to choose a place with a better trained staff and a better dedication to customer service.
Thanks to Jake and the entire staff at JB Hook's, you really made my anniversary special, and saved the day after HK's dropped the ball.response / report this review -
21 May 2016
The best restaurant I've ever been to! The lobster was great, salmon bisque, lobster marinara pasta was incredible. From start to finish everything was great! Really simple and fresh food. Would highly recommend!
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