Name: Gold Medal Service - Air Conditioning, Heating, Plumbing, & Electrical
Address: 11 Cotters Ln, East Brunswick, NJ 08816, USA, US
Telephone: +1 855-465-3188

Gold Medal Service - Air Conditioning, Heating, Plumbing, & Electrical is a general contractor, located at 11 Cotters Ln, East Brunswick, NJ 08816, USA. They can be contacted via phone at +1 855-465-3188, visit their website www.goldmedalservice.com for more detailed information.

Location :

11 Cotters Ln, East Brunswick, NJ 08816, USA

Contacts :

Added by Jopie, at 29 July 2020

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Rachel J

14 July 2022

A few months ago, we purchased a new A/C unit through Costco, as our previous unit essentially gave up the ghost. Gold Medal Service which is Costco’s preferred contractor, installed the new system for us within 24 hours and we were unbelievably pleased with its functioning. Last week, the new A/C unit suddenly stopped working (on a 90-degree day). This was especially distressing for me as I have a medical condition that causes severe heat intolerance, and which can become life-threatening if not addressed quickly. Fortunately, Gold Medal was very sensitive to my unique needs and rushed out immediately to diagnose the issue and attempt to fix it.

This week, when we continued to experience issues with the system, John Mullen, Gold Medal’s Technical & Warranty Advisor arrived to assess the problem. From the very beginning, John acknowledged the A/C’s reduced cooling capacity and was very transparent about the root cause of the system’s malfunctioning. Moreover, John was incredibly dedicated to resolving the issue and ensured us that it would be taken care of ASAP. What was most striking about John’s service is that he dedicated an entire day to fixing our A/C—even working overtime in order to make sure that this was done. By the end of the day, John had replaced the coils on the A/C and the unit started working like brand new.

Never in my life have I encountered such dedication and determination as the kind I experienced with John. He was extremely professional and his friendliness put us at ease—so much so that it felt as though we had called a family member to come over to repair our A/C! Thank you so much John for your extensive technical knowledge, as well as your genuine kindness. It will not be forgotten!
Jennifer Percario

01 June 2022

Gold Medal installed a new furnace, A/C and water heater in 2018. Install completed in 1 day, crew was very professional, satisfied with work. Did have to call back to have opening in exterior wall for compressor line caulked shut, but not a big deal. A/C unit not operating normally at start of 2022 cooling season. Odd for top of the line equipment after only 3 years. Called on Monday to schedule a service appointment. While on hold listing to messages about same day service appointments and 10 year warranty on equipment, started to feel better about the problem. First available service was Thursday, so much for same day service. Was OK since weather was cooling off. Then get a call Wednesday night my service was rescheduled to Saturday. Told my problem was not an emergency. Not happy. Technician comes Saturday, very professional, wore a mask and foot protection when in the house. Said the problem was the cooling limit on the thermostat was set to 75 degrees. Once he set to 69 degrees, the compressor started working normally and produced cold air. I told the technician the A/C functioned properly for 3 cooling seasons set at 75 degrees, was skeptical this was the issue. Within hours, the system stopped functioning correctly again - compressor not activating, no cold air. Called again for another appointment, need to wait another 3 days. Angry and frustrated now. Hope this turns out better than my current expectations.

Second technician came on Tuesday, quickly diagnosed the thermostat was set to run the fan continuously. Easy fix, we're not used to the new thermostat, but Mike showed me how to use it. Not sure how the first technician missed that.
Adam Shun

22 August 2021

I was very happy that we called Gold Medal for our plumbing needs. They were very thorough and made sure all of our questions were answered. We had a whole home water softener as well as a reverse osmosis filter put on our sink for clean drinking water. The plumbers made sure we knew what was happening every step of the way and left everything in perfect condition.

Update 8/21/2021
We used them again this year and Anthony and Pablo did a fantastic job replacing and checking our filter. It is a reverse osmosis filter system and they ordered the correct parts and installed them. They were friendly, knowledgeable, and efficient.
Leo Miralles

29 January 2021

Just have to give props to Shane & Jarrod of Gold Medal. These guys are pros and workhorses at what they do! I was really impressed. They installed a full furnace system with immaculate pipe work and wiring. Thank you guys for such a great job.. A++++
Paul Bartos

05 August 2020

We have used Gold medal for both plumbing and electrical and they have been very polite helpful and did not keep us waiting long. Non emergency service is usually done with in 24 hours of making the call. They are quick and get the job done in a satisfactory amount of time. They are competitive with pricing and do right when a small job becomes a bigger job. I spent $400 to fix what we thought was a clogged drain, turned out they needed to replace the sewer line and they deduced that from the total bill on top of coupons and discounts they gave us. I will definitely use again and highly recommend.