About
Location :
Added by Jopie, at 03 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
20 Reviews
-
12 September 2020
F this place. Thank you
response / report this review -
29 August 2020
Steven Thompson is a all around good guy and very professional.Steve came out same day as we called it was actually evening which we were thankful for we had a bad sewer back up in our basement Steve called us down to show us every step that he was doing we found that our trap was broke and holding all the sewage which makes since because we had this problem in the past but the other company never took the time like Gillece did .The hole they had to dig to replace our trap was scary deep 10ft but they came back the next day which is amazing because we couldn’t even get another company to even come out and look at it for days.Jeff was very professional also he was the one who did the work He was very thoughtful he even put in a temp line so we could use our house and not have to stay in a hotel anymore clean up was very good I am very impressed and happy with all work I will be calling the lease in the future and using Steve again for all our plumbing issues
response / report this review -
01 July 2020
Tiffany did wonderful job upgrading the electrical on our property. We had the electrical box upgraded, 3 new power outlets 7 others updated. Tiffany was kind, professional and courteous. There was no mess left behind, the wiring that was installed was clean and tidy. Highly recommend her for any electrical work.
response / report this review -
25 June 2020
My experience with Gillece was exceptional, professional service. The individual who provided that service was Tiffany, she was friendly very knowledgeable of job, Showed up to job site ready to work, she respected the social distancing by wearing her mask, Tiffany was truthful and detailed in her explanation, I plan on using there services again, I have already recommended a friend for some projects. I am truly grateful to have found someone who takes pride in their work and in servicing her client, I would highly recommend Tiffany, she will definitely do the job right the first time.
response / report this review -
26 May 2020
The best tech, John, could not have been better. He was helpful, patient, knowledgeable and empathetic. He always asked permission to do something and took the time to explain everything to me. Also, the value of what I’m getting compared to what I got from the previous company that installed my water heater cannot be underestimated. I will recommend John and Gillece to anyone who asks. Great job!
response / report this review -
09 December 2017
Terrible prices, Don't even waste your time. They didn't confirm appoint for $99 electrical outlet special. Had to call and they showed up two hours later. Said my switches didn't qualify on my new home cause I wanted to supply and change to new square LeGrande switches vs the toggles I had. Quoted $4200 to change out 20 switches, I was told on the phone they could do it for $200. Quoted $2400 to run a wire 15ft off panel and make and extra outlet. Charged me $550 to install a 20amp fuse in the box, I supplied the fuse for a wire I had run to a sub panel. Gillece is a Total Rip Off. Tried to sell me warranties. Spent an hr writing quotes then 5 minutes to put the fuse in the panel.
I changed 20 switches myself in 3 hrs. I saved $4200, so easy to install new switches. Owner should be embarrassed to provide Pittsburgh home owners with these prices. What a Scam Artist!response / report this review -
23 November 2017
Needed a replacement hot water tank. Did some research on the internet and found out the tanks, installed, usually run $600-$700. Called Gillece. They charged me to send someone out to talk about getting one from them.
Rep showed up with a binder that showed their product and services. They wanted well over $2,000. Thanks, but no thanks. Way too expensive.
Wound up calling a local plumbing company and had a new tank installed for about $650.response / report this review -
19 November 2017
The electrician was extremely nice but the work was highway robbery$355 to replace an outdoor socket. Took 5 minutes.
To run a wire and put a plug in (20 feet and exposed wire ($1600).
Do not use these crooksgo to Lowe's and ask who they use.response / report this review -
19 October 2017
How this company is still in business I’ll never know… They were supposed to be here today at 1:30 PM… It is now 9:00 PM. I am absolutely dumbfounded that this company is still in business. Do not do not do not waste your time calling them. They will lie to you… They will string you along… And then they will disappoint you. I should have listened to all of the hundreds and hundreds of negative reviews online.
response / report this review -
15 October 2017
THESE GUYS ARE TERRIBLE.
We had them come out to fix our toilet. It was flushing with no problem but the water kept running after the tank was filled.
They came out and fixed that problem for the moment but now our toilet barely flushes. You have to hold the handle down for the entire flush and even then it doesn't always flush. This is with the water pressure turned all the way up.
We asked them to come back out. It took a week for them to come again and that was after 3 CANCELLATIONS. On the 3rd cancellation I demanded that they come out that day. They called back and said they'd come. Someone came and barely improved the situation.
Now our toilet is running after it fills up again like before and sometimes the tank doesn't fill up at all, we have to jiggle the handle to get it to fill again.
We told them to come out a 3rd time. It was a Saturday morning appointment. By noon no one called or showed up. I called them to cancel the appointment. Now I'm going to have to pay another plumber to fix their job which they over-charged us for.
These guys are incompetent and they're rip off artists. They kept trying to up sell us the whole time they were here during the first visit. I strongly discourage anyone from using them.response / report this review -
31 August 2017
I scheduled an appointment on July 10, 2017 for the 99 dollar special.
After Gillece reschedule my appointment at least FIVE (5) time, when the technician finally arrived, she provided me with WRONG information. The technician that came to my house needs RETRAINED. She claimed I could not get the 99 dollar special because I had a mixture of old and new wiring, and my wiring would need updated to accommodate the three prong outlets. Well it was ALL A LIE!! I have a home warranty. August 30, 2017 the home warranty company was able to successfully change my 2 prong outlets to three prong outlets with NO ADDITIONAL WORK, or WIRING. If you order any service from GILLECE be sure to get a second opinion because from MY experience with them, they have NO IDEA what they're doing. How can one electrician say she can't complet the same job another electrician did?response / report this review -
27 July 2017
These guys are absolute crooks. Installed a new system in my house a few years ago, air broke down this year they came back and tried to sell me another unit! Got a second opinion and they said it was fine and quickly fixed it. A friend told us they sabatoged their system. Use anyone other than Gillece. Don't let them use the heat to leverage you and make an impulsive decision
response / report this review -
19 July 2017
This was all a scam job, called the night before due to a clogged drain in my kitchen and the operator said they couldn’t come until the following morning which was fine. I received a call the following morning explained the entire situation to the operator and asked if it would be covered under the clog crusher special that is so widely advertised the lady said yes it would be $93.00 plus $65.00 travel charge. I went on to schedule for 8-12 received 2 calls during that time stating that they were busy and not able to come yet. Finally got the call saying that he would be there in an hour. Me and my roommates all work daylight so I had my elderly mother at the house to be there while the plumber worked. The gentleman showed up introduced himself to my mother and then sat at the kitchen table and started filling out paperwork never looking at our kitchen sink. Mike then gets up and attempts to get my mother to sign this paperwork, while she was dialing the number to call me my roommate came home and she showed him the papers which turned out to be a credit application charging $597 to unclog sink, $170 fee and $65 travel charge wanting to charge $89 a month. My roommate called me and put me on speaker phone and I asked what it was so much for, at this point mike got offended and started yelling and ranting that it would not be covered under clog crusher special I then asked how he would know if he never looked at my sink and that set him off that he has to protect himself and he doesn’t know who’s home he’s entering etc. I then said if he couldn’t handle meeting strangers and handling his job in a professional manner he should find a different profession after saying this he stated he could handle his job and to give him his God damn money so he can get the hell out of there. He stated they take cash only and do not accept credit cards. I then stated I was going to call and speak with his manager because I didn’t appreciate someone coming into my home trying to scam my mother and disrespecting me and my roommates. I called and spoke with who I believe to be his supervisor Monique and told her the story as to what happened and she said she had to get his side of the story and would call back. 5 minutes later my roommate called back and said that he got off the phone with his supervisor and again was saying to give him his money, I waited 5 minutes in hopes that she would keep her word and call back which she didn’t so I had to call her. She stated he was still in the home so she couldn’t get his side of the story. I then stated that I didn’t believe I should have to pay him when he never even looked at the sink that was clogged and then yelled and cursed at my roommate and I with my mother present. She then stated she would call and tell him to leave my home and the fee would be waved. This was a horrible experience with a very disrespectful person. I don’t know about everyone else but I do not entertain people in my home who disrespect my family and I, and I definitely do not pay these people to do so.
response / report this review -
06 June 2017
I believe that giving one star, although not deserved, is more than a decent rating.
Should you choose to hire Gillece I hope your experience is better than ours. The lack of common courtesy appears to be a rather fitting term. Very quick to charge AND overcharge (must be paid upfront) for services not provided and work not completed. Too bad that 7, yes, 7 months from the time they claim to have finished the work they were hired to do the mess in our backyard is yet to be cleaned up, top soil to be delivered, broken plastic pipes to be removed and damaged decorative property to be fixed. Endless phone calls resulted in being hushed with empty promises. Leaving several messages hoping for at least a return call, trying to be patient, giving them the benefit of the doubt. Tired of waiting and being pushed aside for whatever reason happened to be convenient at that time-weather conditions, shorthanded crew, etc. The next move is filing a report with BBB, then getting channels 2, 4 & 11 involved. Perhaps that will get someone's attention?
It's not the technicians faults, after all their instructions come from their poor management. What a shame and what a rip off!response / report this review -
18 May 2017
I have spent almost $25,000 with Gillece. I have two warranties with them right now(furnace and plumbing). The furnace that is under warranty stopped working. I scheduled a service call and they called me at 5:30 pm to cancel. No resolution was offered and the woman on the phone was rude. I asked for a supervisor and was refused. I called back to get someone else and spoke to the manager. He was hostile from the get go. He refused to give me even his first name. I was frustrated and asked for him to get someone out today as promised. I tried to make a complaint with him but he kept yelling over me. I begged him to work with me but he just kept getting meaner and ruder. He then banned me from calling them and said they will not service my address even thought they are bound by warranty. I called back hoping that they had a reasonable employee and the manager answered again. He told me that if i call again they will call the police and I will spend 6 months in jail. Now, I have to go through an attorney to try and have the warranty honored.
Update: A different manager reached out personally to resolve this issue. The manager who threatened me was acting outside of his role with the company. They apologized profusely and have done everything necessary to resolve the issue.response / report this review -
26 January 2017
I'm sad you have to give the company 1 star, they dont deserve it. Call someone else. I contacted Gillece due to a clogged sewage line. Their representative came to my property used a camera in the line and told my wife and I that a traditional snake would not work and that they had to use a Hyrdojet which would clear the line unless the line was collapsed or broken and in that case we were looking at a major repair in the 10-20 thousand dollar range. The hydrojet was ordered at a price of 1900.00. The hydrojet came and attempted to clear the line to no avail. The next day a representative came back to the house, ran a camera and informed us that the sewer line was broken and we would have to dig and replace the line. This at 2-4 thousand dollars a day. Upon hearing this I called another plumbing company. They came to the house, used a traditional snake and the line was cleared in 1 hour for the cost of $165.00. The company (I am happy to provide the name) guaranteed the work for 2 months, assured us that the sewer line is not broken, it was just clogged. The new company also said that the hydrojet was the wrong application for our type of pipes. Upon doing some research online (home advisor) the cost nationally for hydrojetting is 300.00 with a highend of 600.00. I believe we were mislead throughout this entire process. First we were told that a traditional snake would not work. It did. We were told that the hydrojet would work, it did not. We were then told we needed a new sewer line. We do not. I also feel we were outrageously charged for the hydrojetting and it did not work. Honestly do yourself a favor and call someone else. I started asking other people if they have had a Gillece experience, and most Have! They are a known rip off company.
response / report this review -
11 January 2017
Over priced and always making customers do work to their homes that isnt necessary. Quoted $10,000 for a job that may take $500 that has now killed two real estate closings. Prey on the elderly where my parents had a simple clog in their sewar line, ended up replacing the entire line for a grand total of $25,000 for a 50 foot line.
DO NOT USE THIS COMPANYresponse / report this review -
08 January 2017
Not deserving of even ONE star, Gillece installation was so bad bare wires directly under dehumidified shorted out $11,000 5 year old furnace. Lies about not being a York dealer because they are such bad products. Then attempts to sell me a cheap new furnace and air conditioner Which was also improperly installed for 9 thousand dollars. Later found out from there peers that they are one of the worst dealers in the area always in court. Told that my warranty was expired Found out from another dealer that my warranty was good till 2021 all he did was enter the serial number for York. As result of their poor craftsmanship water shorted out the whole furnace, then the con man wanted to sell me a warranted part and labor on a circuit board for a thousand dollars and would not guarantee any of the work. If you look at the cheap plastic fixture that caused all f this problem it was stripped out and with what looks like some type of adhesive then forced on the dehumidifier fixture till eventually it gave way and flooded the furnace with water. It was inspected less than 6 months where on of other technicians the same on who accompanied the con man sheister was working and reports to have inspected the furnace mysteriously began leaking. They also charged my wife for a warranted AC repair while under warranty, My wife ordered new filters for the furnace charged 159.00 for them and they never placed the order pocketing a cool 6000 from a warranty repair, called them never returned my call. Buyer beware of this organization they came over to my house with a conman named Steve who is disguised as a technician with the purpose of conning me out of an additional 9 thousand dollars . Buyer beware, Buyer beware, Buyer beware, Buyer beware, Buyer beware. Run from theses guys I am a retired sales man an have never seen such unethical behavior. Conman Steve drove off telling me he was going home to his nice warm house.
response / report this review -
13 October 2016
Worst experience I have ever had with a company. I bought a new air conditioner and furnace from them. Just to have the furnace work for 2 weeks and need fixed. Called them for service, told me that day, waited ALL day and got a phone call that they could not arrive until the next morning. I need heat, I have a child and its starting to get cold at night. BUT this 24/7 EMERGENCY service doesn't work. I am on day 2 and still have not had a technician yet. I advise anyone that is planning on using them, find ANYONE else. Even someone that does a half ass job, cause this company runs backwards.
response / report this review -
10 October 2016
The operator did not sound like she knew what she was doing, and held a conversation with a someone in the office between talking to me. It was confusing. I asked about whether or not I needed to contact my local water authority and she told me no, only to find out later I did which delayed us further. I will say they responded quickly, however after two minutes of just looking from a distance they informed us the repairs would be over $10,000. They seemed surprised when I wanted a second opinion and I felt I was being pressured to take their offer, they did decrease the price a bit when I said I'd call them back. I was able to contact a different contractor who did my repairs for a fraction of the cost and a fraction of hassle. My repairs have been holding long enough now that I feel certain the issue has been completely resolved correctly. When I told someone of my experience they told of two other people they knew who had work done by them at a much higher cost than what they should have paid. If you like spending lots of money they might do a good job, and they seemed to have the resources to get stuff done ASAP. However if you don't have like to basically light money on fire call your local contractor, get a reference from a friend it will be a much better route.
response / report this review
