Good bargains. Lines move quickly. Clean, well stocked. Very courteous to elderly clients. Always someone available to bag your groceries in the self-help line.
Great selection, friendly staff, doors suck.
Previously I shopped at Giant daily, but after the change regarding the items for sale, I stopped. You were required to spend a minimum of twenty five dollars in order to
get the sale price, this is such a disappointment. I only shop at Giant when I don't have other options. I am sure other loyal customers feel the same.
Customer Service is awful! My daughter walked into this Giant was stared at and bumped into (by a short senior Caucasian lady in a black jacket at the Solution Center with short hair) without so much as a greeting nor apology. I walked this store three times and only two people (Irene in produce and Chris in seafood) offered to assist me. Marsha (at the front end) smiled through the glass as I walked into the door. These three folks should speak to the rest of the staff on P&P!
I stood in HBC/HBA looking for items while the two associates carried on with their personal conversation.
As I passed the deli, a tall Caucasian associate with a bandage on his nose BECAME "BUGEYED" AND SHOOK HIS HEAD AT ME. Causing me to walk over to the deli counter where once again NO ONE GREETED NOR OFFERED TO HELP ME.
Some would say, "See the Store Manager..."
I walked by the manager (Thuan) who was also too engulfed in his conversation (with an associate in frozen foods) of where he went over the weekend. I walked by him in the candy aisle, twice...nothing. Oh wait he did pause in conversation when I walked by to give me a look over his shoulder. Still no greeting and no offer to assist.
NO, I wasn't conversing with someone nor talking on my phone. So I'm confused on what else would be a reason for such poor customer service...
No race card being pulled because not even those of color or those married to those of color spoke...
It clearly wasn't my black skin and I pray it wasn't my black attire! Would hate to pull a religion card!
I expected such behavior from some but never at Giant Food! Not even the employees in Pasadena or Festival Plaza give off such disgusting behavior.
Do better GIANT FOOD GAMBRILLS/CROFTON
Usually has some amazing sales. Overall great prices too. Occasional unpleasant find in the produce department, but that's to be expected. Sometimes hard to find an employee, but for the most part they have very solid service.
Very clean, staff is helpful. Only negative is that I don't like the West the store is layed out.
Good and very convenient place with a PNC Bank branch.
They don't bag your food.. Lazy
Large nice giant. Just not my usual giant where I know where most things are. Had one item in an isle I would have never guessed to look. Clerk that helped me had a hard time finding it also.
The food and produce are of good quality and are very nutritious. Be aware of the prices and store deals. For example, a 2litre bottle of Pepsi may be marked down $.50, but the catch is if you buy 4 bottles you can get the discount.