Genie Car Wash

Location :

• Anynomous

  30 January 2024

  I went in today to get my car washed and chose an option that came with the vacuuming of the inside. Both the wash and the vacuum were done sloppy. A ton of dog hair, dirt, and bird poop was still on and in my car upon completion. Also, I'm pretty sure these lovely circular scratches happened sometime during the process.

• Anynomous

  26 January 2024

  95.00 for car wash and detail, the wash was horrible you can see all the water marks all over the body and windows, the detail they didn't do what they said the were going to do, I talk to them and pointed this out to the personal and still they looked at one more time and gave it to me not how I wanted. The only thing they did good was cleaned the seats very good but over all service I would recommend them.

• Anynomous

  03 December 2023

  They do a good enough job but I always feel pressured to buy more than I can afford. Used to love this place long ago. This may have been my last visit.

• Anynomous

  20 November 2023

  Usually I love getting my 🚗 washed here. The last time not so much. Before leaving I had to point out that my tires rims weren't clean. I don't need an excuse why. After getting a dirty eye and comments. I left and went a few blocks to the store and noticed they still weren't clean. I go back and get another excuse, which I don't need. Just clean what I paid for please. I won't go back.

• Anynomous

  10 November 2023

  Bought a detail package on Groupon, glad I did because o wouldn't have paid full price for the job done on my Jeep. No detail at all in the work that was out in on my Jeep...very sloppy & things missed.
  I will not be returning for future service. I'll find someplace that can get the job done right the first time.

• Anynomous

  23 October 2023

  I had came to get a Wizards touch detail package which on the website was 89.99 but was told it 119.99 because I had a large car. I drive a Mazda 3 is classified as a compact car. The customer representative was rude and tried to justify the price increase by comparing our car to a Suburban. I understand a full size SUV takes more labor and time to clean but a Mazda 3 is not a large. It is a compact car. He then told said that anything larger than a coupe justified the price increase. A 30% price increase for a compact car is unreasonable. The customer representatives rudeness and combativeness was unnecessary and unwarranted.

• Anynomous

  13 September 2023

  Got a free car wash coupon for my birthday through five stars!
  
  This place is a bit dated with decor - but we did not come to stare at the walls. We came for a free car wash and wow..what an amazing job they did.
  
  We just got the basic as it was the freebie one for my birthday. The customer service was outstanding and the detailed attention they provided cleaning our car just for the basic wash was fantastic and above expectations!
  
  If this was the Basic - well, I can only imagine the quality for the higher priced services.
  
  We will be back for sure - thank you Genie staff - you rock!
  
  ***UPDATED REVIEW 7/2017***
  The freebie car wash I got for my birthday was much better than this visit. I got the Phil's Special which includes vacuuming the interior - they missed the entire back. The wash and wax left spots all over my car and it just wasn't even worth the special price I got for the wash - not sure if I will be going back.

• Anynomous

  22 August 2023

  I think the secret here is to go for the higher priced services. Their basic washes have never really impressed me, but I got a Groupon and so got the VIP wash with leather option. I was very pleased with the way the car came out. "Ray Ray" went the extra mile and also gave me a good rundown of all they did and took care of the little things I had lost in the cracks and crevices if the car. Not sure I'd go back just for a car wash, but if I'm looking for another detail wash this will be the first place I come.

• Anynomous

  16 March 2024

  The staff that cleans your car does a good job, but you have to inspect the job they do

• Anynomous

  04 March 2024

  This is the absolute least maintained car wash in austin. I went there to wash my car myself. First, there is only one bay with a working light at nighttime. Half off the bays had cones in front of them indicating they were closed, I assume. I start to wash my car, and as soon as I turn the soap brush on I get showered with soap from the broken line above me. It's 37 degrees and windy. I finished out my time and moved my car to the next (dark) bay to the left to soap brush it. I get $1.25 put in and the machine stops accepting my money. I put in a few more quarters to try to get it to turn on, nope. I go to the bay to the right of me and someone has broken into the coin machine. I can go to any other self wash in austin and get a better wash experience than this. Its pitiful. I can only imagine what terrible dirty rags they would use to hand wash my car.

• Anynomous

  15 February 2024

  Great job cleaning the car, very different. They spent about 30 mins. I was expecting a quick wash and back on the road. The gentlemen wiping the cars were very through left it shining.

• Anynomous

  11 January 2024

  Great wash, but it took FOREVER even though they weren't busy on a Wednesday afternoon. Salesman at the start told me "about 15 minutes" but it ended up taking over 1:15 hrs.
  So, make sure you're schedule is cleared out before you go!!

• Anynomous

  22 October 2023

  Not sure why there are so many one star reviews.
  
  We went there today and our experience was positive. The person who hand waxed our car spent time to do it right and very polite. Wash and wax job looks good.
  
  One thing is they seems not following what's on website, the guy over there decides what and how much.