About
Location :
Added by Jopie, at 22 March 2016
Opening Hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday 8:30 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
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14 Reviews
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01 November 2017
I've been waiting 8 months for a part, still no shipping confirmation, every time I call all I get are excuses.
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01 November 2017
Full service audio, visual, recording and live. Very knowledgeable staff. If you’re not sure they will know. Just call them.
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18 October 2017
Horrible, I ordered a piece of equipment for my film/production company worth $2000 weeks ago and they took my money. A week later they sent an email saying I need to verify my identification as it's a high dollar purchase and I'm sending to a different mailing address than my billing (which was not a problem with any other company I've spent money with, and I've spent $7000 with DJI and it wasn't a problem). They told me after I got in contact with them that I need to PayPal them another $2000 so they know it's not fraudulent activity on my end, even though they still have my other $2000 I sent them weeks ago! After many calls they eventually said they would sent the first $2000 back and then I could PayPal them, but it's been nearly a week and still haven't got my money back. I reccomend them to no one and would give a 0/5 stars if I could. Terrible customer service. Still trying to get my money back!
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10 October 2017
When it comes to pro audio/video and studio and band gear, it Full Compass don't have it, it doesn't exist. Excellent sales support a great price. These guys (and gals) Rock!!!
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22 July 2017
For theater/stage sound and lighting equipment and systems, this is THE place to shop. Great rental department too!
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15 July 2017
Took my amp into Full Compass for repair and the turnaround was just one day. I was able to test it out before taking it away. Thanks guys, great service!
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07 July 2017
This store is extremely helpful, staff greets you at the door parking right at the entrance. Lovely people.
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30 June 2017
Great folks, Jim and Devon at the front counter in particular. Lots of inventory and good deals. Best music store in town.
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03 March 2017
I originally ordered my Tama Starclassic B/B from another very reputable store online, but didn't realize I was going to have to wait 4 months for them to get more in stock in the finish I wanted. So I canceled the order and found Full Compass were the only ones that had the exact same kit in stock at the same price. Sales rep was extremely nice and offered it at almost $300 less than the original price which was something I never even planned on. Shipped extremely fast. I could not be happier with my experience.
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08 December 2016
By far the best customer service I've gotten from any audio company. I definitely recommend giving them a call if you need anything-- whenever I place an order, I call in and get my pricing lowered, usually with free shipping!
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05 October 2016
Fantastic company that has kept me satisfied for the long haul. I have 4 different shipping and billing addresses, and everything has billed and shipped flawlessly. Full compass has always given me updates on order status and back orders. They have provided product information and have given me direct numbers to manufactures for specific questions. I have dealt with all the competition, and in my opinion, they have treated me the best. I live 30 minutes from their major competitor, and I would rather deal with Full Compass, even with shipping cost and two days for delivery.
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10 August 2016
Great place! The people are cool as hell and the selection and ambiance are awesome. Not the cheapest in town.
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03 August 2016
Great service-very helpful staff, got a good deal on my Hammond SK1 and it shipped to me the next day for no charge. This is a place run by pros for pros-they have all the high end stuff you won't find at Guitar Center or even Sam Ash. This is where I am buying my gear from now on!
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29 March 2016
Just wanted to drop a quick note.
Erik has been my 'go to' guy for sound equipment for quite some time now. All to often, I find people are quick to send negative feedback, but never take the time for the good. Erik does a great job and is always so helpful when I have questions. Even when I manage to stump him on a question, which isn't that often, he goes out of his way to find an answer.
Someone please give him a gold star for the day :) He deserves it.report this review
