Tags : #Lodging, #PointOfInterest, #Establishment

Location :

387 King St, Charleston, SC 29403, USA

Contacts :

Anynomous

24 December 2017

The Francis Marion is a lovely, traditional-style hotel. The reception is pleasant and efficient. The breakfast in the Swamp Fox restaurant was good, and the small bar is very cozy.
Anynomous

19 November 2017

Very nice staff. Rooms are nice but be aware the rooms are not very wheelchair accessible if you have a wide chair. The hotel will do its best to accommodate your needs but I would suggest you plan ahead before booking if you have a disability.
Anynomous

19 November 2017

The hotel is beautiful & our room was very comfortable. But the reason I'm writing this review is because of the staff. On our way to check in, my youngest son dropped his stuffed animal. He was so upset when he couldn't find it. One of the doormen found it and brought it to us. That's going above & beyond!
Anynomous

31 October 2017

My wife and I stayed here for the first time about a week ago. We had a small family event planned outdoors which could not take place due to the weather, but the hotel manager was able to accommodate us at the last minute with a space inside the hotel. The front desk staff was also extremely friendly and helpful with all of our questions and requests. Our room was beautiful and clean with a commanding view of downtown Charleston. We truly felt like royalty that day. Thank you all again SO much!
Anynomous

19 October 2017

I was here for work, but this was a nice place to stay. I either have issues with the bed being uncomfortable or the a/c not working great or loud. For once the bed was comfy AND the air conditioning worked great!
Anynomous

03 October 2017

I love the history of this hotel. It's lobby is great and there's a Starbucks attached to the hotel which is a bonus. As a 6 ft 4 in guy I was disappointed to be given a 2 twin bed room without being warned when I was checking in. The toilet is microscopic and the bathroom in general is very small and claustrophobic. The room is a good size and the decor is nice. It is quiet and the staff does a great job of cleaning the rooms. There is even bottled water provided (two medium bottles a day). It's a nice place, check it out.
Anynomous

26 September 2017

I wanted to take this time and thank Gillian and her staff at the Francis Marion Hotel for a smoothly run wedding reception. As a professional wedding vendor in and around Charleston, it is always nice to find a great staff that works well with all the vendors coming together for the bride and groom. I look forward to working with Gillian and her staff in the future.
Anynomous

11 September 2017

Absolutely my favorite hotel in Charleston. Location is wonderful for getting to everywhere there is to visit in the city, especially the downtown area. Staff is always top notch. Many hotels are great but the historical aspect to the Francis Marion gives it an advantage in my book!
Anynomous

03 August 2017

We stayed here last February. The room was very clean and the staff was incredibly helpful. This is a historic hotel. Not everything is completely modern inside so you have to be ready for some of that. The staff is professional and helpful. The bellmen took our bags from the curb and to the room. Remember to tip them. The concierge gave us great advice on where to eat on Sunday morning for brunch. We had an awesome time.
Anynomous

07 June 2017

This hotel is located in a great location . The valet parking is a must, since parking in downtown Charleston is limited and pricey. The room is nothing fancy, but very comfortable and clean, which is all we need when exploring a new town. Staff was very friendly and helpful.
Anynomous

31 May 2017

The service was great. The rooms were clean. The location is fantastic. But we had the smallest room on the floor. More space would have been better, but overall everything was great!
Anynomous

18 April 2017

I have stayed and thoroughly enjoyed this hotel. However, my husband and I came briefly for Easter weekend and forgot a suit bag with a brand new dress (tags on) in the closet. We called less than 8 hours later to find our lost bag. Management said they would call us right back but 1.5 hours later they had not. We called again and the manager assured us it was no where to be found. We travelled back to the hotel downtown and confronted them in person with the intent of a police report regarding the theft. Despite the fact that they assured us that the current guests were notified about the loss, my husband went up to the room in quest and spoke with the new guest. The sweet elderly lady was very kind and stated no one had asked her about the garnet bag. We returned back to the lobby and after 20 minutes, someone from housekeeping returned the bag to us. The manager (Maddie) never apologized to us for the inconvenience and the staff acted like it was a regular occurrence. Lovely stay, but beware of your belongings. Everything about this scenario was disturbing. For such a nice hotel we expected much better service and will be staying elsewhere from now on.
Anynomous

27 March 2017

We ate at the restaurant in the hotel, Swamp Fox. It was the weekend buffet. For $20/person, it was a great deal given the amount and variety of food, and after 10am, a free mimosa. The grits were amazing, and the omelet bar was delicious. Some of the biscuits were a little hard from being out for a bit, but they quickly bright fresh ones directly to our table. I would eat there again.
Anynomous

09 February 2017

My organization recently hosted a conference at this hotel with over 300 people and I was responsible for the event. The staff's standard of service was next to none! Their responsiveness and dependability was incredible. The event staff came early, stayed late, always checked in, provided cell numbers for efficient communication, and appeared at the drop of a dime if any issues arose. I felt like the staff cared just as much about the success of the event as I did and that was extremely comforting. If you are considering a venue for hosting an event, rest assured that this hotel has well-trained staff who will take great care of you!