FirstService Residential Fort Worth

Location :

9800 Hillwood Pkwy Suite 210, Fort Worth, TX 76177, USA
Added by Jopie, at 25 November 2021

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• Julio Cesar Zapata

  06 August 2022

  Alisha Daugherty, General Manager - Wellingtons: We had issues with our handicap chair at the pool. Alisha has been responsive to our requests from the reporting of the issue until resolving the matter. I appreciate her follow up communications and being in person at the pool to make sure the chair was working.

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• Lorin Soto

  28 July 2022

  I live in Wellington in Haslet (Fort Worth). I have been very happy with the community living there for a year now. It is well maintained for sure with nice walkways and lit up and sprinklers keeping the grass in the common areas nice (except for the playground which should be lit up in the evening for kids to play)! The ponds are always up and running with the fountains making the entrance look inviting. The new HOA Manager Alisha seems to be great! Very good communication and seems to really take the feedback of the community and do what she can to make the community an enjoyable place to be! That's excellent to see and know you have someone to communicate with on things. Obviously she can't control everything. I would love for the pool to be open later in the evening till atleast 11pm in the summer, and for them to have a jacuzzi as well, but we knew those things when we moved in so it's not bad- just something to know in advance. A newsletter goes out and lists the events like food trucks and events at the clubhouse which have been increasing recently which is really nice to see- recently a lobster truck which was awesome! The HOA does have some restrictions obviously for everyone's best interest- some can seem overly restrictive like only certain plants etc in the front or no turf grass in the front (which would make everything look nicer- not worse) but those are minor things-- but coming from an area that did not have a HOA to manage the expectations at all- that is much worse all together!!!! Without an HOA, some People have overgrown grass all the time- cars parked wherever and whenever, houses with broken fences, windows, etc. for the longest time creating eyesores and bringing down resale value as well. The HOA just really makes sure that houses and the community is kept up well, keeps somewhat of a uniform look (versus green doors, yellow brick, purple shutters) and desirable for residents and future residents. It is always appreciated when a grace period is given for repairs and things like that- sometimes a lawn mower breaks and you need a few weeks to get a new one or an emergency happens and you are out of townwhatever it isbut as long as those types of situations are managed reasonably and the HOA understands that things happen and one might need a few weeks, there should be no issue. In my experience things have been positive and handled like this in the past year. Very nice place to live- its diverse, welcoming, people are quiet but seems lively and fun as well. Only thing I've heard is that people need to slow down when driving so maybe some speed bumps could help. Would recommend living here- great community and HOA. Super close to schools, right off 287 for easy access to shopping, downtown Fort Worth, a fire station right next to the community as well.

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• James Gray

  18 July 2022

  This company is a joke. They take our money and do nothing for it. They are the main reason we sold our house and moving back to Florida. Good luck Somerset 🙏

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• Carol Simon

  18 May 2022

  Alisha Daugherty, General Manager - Wellingtons, has been very responsive to all requests relative to keeping our beautiful community beautiful. Her persistence in tackling the issues at hand has been both impressive and prompt. She continues to address both large and small problems and welcomes any resident who wishes to share their questions and concerns. We are lucky to have Alisha Daugherty, General Manager - Wellingtons, so we will continue to have a beautiful place to call home.

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• Kim Cunningham

  02 December 2021

  Phillip Pelley has been so helpful with everything. Thank you!

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