Great customer service. Ginger was very professional and thorough. It has been a pleasant buying experience..
Nice place to stay. Off the mountain but close enough. Good value and nice people to deal with. Free popcorn!
We use First Tracts to book our lodging for family Snowshoe ski trips. April is extremely helpful and one of the hardest working folks our family has ever encountered in our travels. No matter how busy and hectic peak season gets, she always greets us with a friendly smile and helps us in every way she can to have the best vacation possible. We highly recommend First Tracts and Miss April specifically to help you with your Snowshoe mountain real estate needs.
First Tracts should be your ONLY rental company in Snowshoe. They have a great selection of homes through out the mountain, but Black Bear is certainly the best spot. We have been renting from them since 2010 and have never been disappointed. Every place is very accommodating and ready for the whole family. Make it a point to stop by their office. You will be greeted by the best office manager (April) and there is always a cocktail waiting for you with fresh popcorn and comfortable couches with a big screen if you want to hang out for a bit.
Hands down best place to rent/buy from. Hospitality at First Tracts is exceptional, and all around great people. I will continue to do business with First Tracts for as long as I come to Snowshoe Mountain.
Terrible customer service. We booked Timbers 10 and there's no snow. Do not book through this company as Snowshoe Resort relaxed their cancellation policy and this company refused to do the same. The ski resort is the only reason we were going (and the only reason this company is in business) therefore if Snowshoe Rentals changes their policy then other companies should be following suit.
We make it to Snowshoe just about twice a year. For the past 4 years we have rented from First Tracts Real Estate and have nothing but great things to say. Great customer service, and great rental units. They have a wide variety of units available. Whether it's a studio unit for two, or a big house for 18. Our favorite is the Black Bear Crossing Town homes. Excellent location, right on the slopes. They can easily accommodate our big (17 person) groups. We have many friends that use FT Real Estate now, and we'll continue to spread the good word. Keep up the great work and we'll see you in a couple months!