First Nails

Location :

7850 Mentor Ave #500, Mentor, OH 44060, USA
Added by Jopie, at 17 May 2016

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• Anynomous

  26 November 2017

  I would highly recommend this name salon. The ladies are all nice and very professional. She took her time and made sure everything was just how I wanted. She made me bleed a little and was very apologetic and I honestly didn't mind because of how nice she was.
  First time I get coffin nails and I absolutely love them.

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• Anynomous

  16 August 2017

  This is the only place I will get a pedicure . Calvin is the best and does a great job

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• Anynomous

  23 June 2017

  Very poor quality, nail tech was very unprofessional, talking badly about co workers, 4 days later and my nails are falling apart. Definitely will not be coming back and making sure all my friends know to not come here again.

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• Anynomous

  27 May 2017

  Outstanding experience! Linda was personable, professional and listened to exactly what I wanted. I would highly recommend this nail salon and Linda specifically.

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• Anynomous

  23 May 2017

  First time in here for a Pedicure on Friday. Friendly staff, wide selection of polish, very clean and relaxing atmosphere.

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• Anynomous

  29 April 2017

  I treated my wife to a pedicure. She said she had the worst experience EVER! The good thing was there was no wait. Their polishes areally a mess. The older Asian lady looked like she had no idea what I was saying. She must not have spoke English. She hurt my feet. I couldn't tell you how many times I jerked away. She was busy looking around paying attention to what was going on around her. The blocks she used to scrub my feet were so hard it feels like she took off my skin. Overall, the worst pedicure I have ever had. WILL NOT GO BACK!

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• Anynomous

  16 December 2016

  This is wonderful salon they do an excellent job on nails and toes - they are my go to place to get my mani and pedi I highly recommend them.

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• Anynomous

  11 November 2016

  The lady was very nice, but seemed to be in a rush even though there weren't that many walk ins. I came In for a fill + fix two nails I broke off (I'm a waitress so I tend to beat them up a bit) the full nails she put on didn't match the length to the rest of my set and they were a little crooked (not a huge deal I guess). Also she like over filled I had huge bubbles of acrylic were they filled. think it was a little over priced for the quality. But she was so nice and did a good job on the polish.

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• Anynomous

  26 September 2016

  Lady did not know what she was doing. My nail shape was very wrong. She was also very rude and made me have 3 separate panic attacks because of how rude she was and she blamed me for her messing up the shape. Never going back horrible horrible service. Highly suggest not going there

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• Anynomous

  31 May 2016

  My daughter went for a pedicure. The polish bubbled up as soon as we left and chipped despite wearing sandals the rest of the evening. We think it was because the nail polish was old. We went back a few days later(due to having a life) to have someone takeoff the polish and redo it. This should have take 2 minutes tops. We had to wait 20 minutes and when we spoke up because we couldn't wait any longer. the Man Manager, (only male there) (don't know his name) was nasty and said we had to wait. We could not wait any longer and had to leave due to another appointment. We have been going there for some time now and due to this terrible customer service experience of expecting them to understand the inconvenience of having to come back because of a bad service, we will not be going back.

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• Anynomous

  24 May 2016

  Terrible customer service!!! Nobody greets you when you walk in. A simple "hello" is the least they could do. I always seem to get the same nail tech, who has been progressively more rude each time she's waited on me. The part I don't understand is, I've always been kind to her. She has a pompous attitude and doesn't listen to how you'd like to style your nailsinstead, she tries to talk you out of what you want??! I'm surprised anyone would hire her with her attitude and poor customer service. To top it off, the quality of work is poor. (bubbles in polish, minor knicks and cuts and uneven length). I'm not sure why I've continued to go back to First Nails. I guess it's only when I'm in a hurry and can't get into a credible nail salon such as L&G or Jennifer & Co. All I do know is, today will be the LAST time I will walk into First Nails!

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