Name: Keith Pierson Chevrolet Superstore
Address: 30501 S Dixie Hwy, Homestead, FL 33030, USA, US
Telephone: +1 305-508-9844

Keith Pierson Chevrolet Superstore is a car dealer, located at 30501 S Dixie Hwy, Homestead, FL 33030, USA. They can be contacted via phone at +1 305-508-9844, visit their website www.keithpiersonchevrolet.com for more detailed information.

Location :

30501 S Dixie Hwy, Homestead, FL 33030, USA

Contacts :

Added by Jopie, at 28 April 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

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Robert Bohrer

23 December 2017

My wife & I were visiting the Homestead area when our 2011 GMC 2500HD Duramax suddenly displayed an emissions warning light. This was on a Friday afternoon & we called your dealership. When we arrived, Benny Suero explained that service was booked until the next week at the earliest. However, after we explained we were from out of town & our truck was our only vehicle, he said would speak with the service manager. He returned & said that if we brought our truck back on Saturday morning, he would try to work us into the schedule. He stated he had only 1 diesel mechanic that could work on our truck & it would be several hours on Saturday before they could get to our truck. We brought our truck back on Saturday morning & true to his word, Benny was able to work our truck into the service schedule & by mid-afternoon our truck was repaired(a portion of it was even covered under GM warranty.

We were extremely appreciative of the effort that we received by Benny & your dealership & would definitely recommend your dealership to others.
Thank you so much.
Sincerely Robert & Darla Bohrer
Stuart Brough

10 December 2017

While on vacation from Canada in our Corvette the ‘check engine’ light came on for three days straight and wouldn’t go away. With a 1700 mile drive home I wanted it checked out. I took the car to Keith Pierson Chevrolet for service. Gabriel De Los Santos was my Advisor and he arranged for a rental car and said he would get the Corvette serviced ASAP, but that it could take all day. I agreed to the service and the car was taken away but returned a couple of minutes later. The attendant said the check engine light went away. Sure enough it had! I asked Gabriel how much I owed for the service. He said ‘No charge’ I was very pleased! They could have charged me a fee for services but did not!

I would recommend Keith Pierson Chevrolet to anyone needing service - they exceeded my expectations!
Tamera Anderson-Hanna

24 November 2017

I took my new 2017 vehicle for repair after hit by a gate at work. Checking out with the cashier took 90 minutes, the paperwork was not ready. They then had my name and contact information incorrect along with other pertinent information I needed to settle the claim. I had been told the day prior it would be done and took the day off work to learn it was not done. This vehicle was so new it had not even had the first oil change. I took it home to get out of the vehicle and immediately observed it had been struck in two places. The left front bumper and right door. I immediately returned to the dealership. So essentially no more than 10 minutes of having picked it up, it was returned due to damage not reported to have been done in the care of the dealership. I was told it was repaired multiple times to find bumps in the paint of what is still a new car. I had to report the problems to my insurance company, GM, and had made arrangements to return it to Ed Morse Chevrolet where purchased (highly recommend) for proper care. After multiple complaints and my arranging to leave to another dealership the service manager finally agreed to have it done peoperly until I was satisfied it with it looking like new. This process lasted over two weeks.

During this process, I made three calls to Keith Pierson with no return call. One message was left in writing. This disrupted my life and yes, I expect professional care and service even if the vehicle was accidently struck in two places by the dealership. "The most likely place for a vehicle to get hit" as I was told by a staff member. POOR customer care! My insurance company has asked I don't return to this location for any further body work if ever needed. Apparently they will not guarantee their workmanship. Disappointed as I truly believe in GM service professionals and have always tried to support local dealerships. They need to learn to check the vehicles over more carefully and then just be honest when something comes up. Slow down and really look at the problems which currently exist. Look at the service from the perspective of the customer. I merely told the manager to ask himself what he would be willing to accept if it was his vehicle. In the end it was finally done to satisfaction, but this took my advocating at a higher level to get it done. Abraham in sales tried to help.
Tammy T

12 November 2017

Great service from the staff, shout out to Gabriel, he was awesome from staff to finish with my vehicle, he was very knowledgeable and hands on with the entire process. I️ especially want to thank him with the way he handled the warranty company for me and how he kept me up to date on everything with my car. Great service Gabriel!! 👍🏻- Tamar Brown
Diannah Minnis

29 October 2017

I brought my vehicle to Chevy yesterday for an oil change and a front brake replacement. The service guy Gabriel called and asked if he can kee the vehicle overnight because they did the oil change but can’t do the brakes until tomorrow, I agreed. Fast forward to today and he says he can’t do my brakes so I said I’ll come pick the vehicle up. Now I come to pick up my vehicle which is waiting up front in one spot, I go pay and it’s another spot. Now my vehicle won’t start and they said I brought it with a bad battery and engine corrosion and they cleaned it off for me. The manager Ray laughed and told me he can give me a jump and I can take it to the other Chevy. After getting the police involved they now claim it has no gas, even though I brought it here with a quarter of a tank. They’ve had my car overnight so I’m confused on where the gas went since they kept it.They are rude and nasty and nobody should take their vehicle there. They claim they don’t have corporates number so I looked it up online to make a complaint. I feel as if hey saw a female who they thought they could take advantage of and make claims that I had a battery issue. Little did they know I keep receipts when I purchase vehicle parts so I knew the battery was a new one without any issues.
Miguel A. Espinal

27 October 2017

Bad services. Here waiting for the future people that can solve a simple situation. Bad warranty, bad quality, bad services and big bad efficiency
Maritza Martinez

30 September 2017

Very satisfied with the service received from my Salesman Michael, Got a great deal on my new vehicle. He showed me all the special features of my car. will definitely recommend to friends and family
Deanna Ossorio

27 September 2017

Very poor customer service. Be careful, they will sell you a bunch of "extras" that will end up to be lies and a waste of money. They have even acknowledged their mistakes and still will not correct them. Years ago this was a great dealership, now after all of the ownership changes its worth the drive to go to a different one.
Carrie Floody

12 July 2017

I highly recommend that you shop at this dealership for your next vehicle. The staff was so very patient to all of my needs and never once did I feel pressured to make a decision. They made sure every question I had was answered and that I felt comfortable with the overall purchase. Very friendly, very helpful - I am a true believer in this Dealership!
Danielle White

30 June 2017

Horrible Experience!!!! I went in to look at trucks because I was looking to trade in. I knew what I wanted when I walked in.

So when it came to numbers time it was basically here this is what it is you can't do any better we took $2,000 off MSRP. The manager had the nerve to ask me "what kind of game I was playing that 1+1 will always equal to 2," when i said i knew I could get a better price on a truck I actually wanted instead of something I didn't want.

So I took my 1+1 to Bomnin Chevrolet Dadeland and got the same exact truck I wanted for what I wanted to pay monthly not to mention $12.000 less.

So fast forward a month later I need some work done on the truck and I again try to stay local.
The first appointment I made online conveniently disappeared.
So a second appointment was made.
It will be $245 to fix and whatever, so they order the part. Take the truck back two days later.well oopss we ordered the wrong part its now this much and YOU have to pay more because WE made a mistake.

I think I am the crazy one who keeps trying to give my business here I should have learned the first time!
Juan Cabrera

16 June 2017

Thank you so much to Mr. Alex Diaz, General Manager. He was very helpful and help me and my family to find the perfect car for us. We recommended him and all the sales team, they are very professional and friendly. 5 star experience!!!!
Jason Sauceda

01 June 2017

Took my car for service and my service advisor Gabriel was very helpful and had great customer service I would recommend him to anyone who needs there car serviced!!
Jackie Garcia

28 May 2017

I had a really great experience coming here. Tammi was very helpful throughout the whole process of buying my new car.
Pearl Wills

05 May 2017

Very rarely do I receive 5 star service but these guys are amazing! I have to say Gabriel De Los Santos is an asset to the service department. You guys have exceeded my expectations!