The hostess and the server had a poor attitude. As someone who has been waitressing for five years, I found the server to be rude and the staff deceiving. I asked if they did anything for birthdays and I was charged for an $8 cake without any clarification as to what the price would be, nor whether it would be a "birthday freebie" (like many restaurants offer). The waitress, while seemingly straightforward, did not seem to enjoy our company and felt impatient with us. When my friend asked to substitute a side of normal French fries instead of the pasta salad, the waitress wrote down the wrong thing and then later, once receiving the food and upon us asking again for the correct side substitute, she took out her book and read off what she (incorrectly) wrote down as to "prove a point" that she was "supposedly correct" and we were incorrect.
I'd also like to point out that, being we're visitors to Vermont, my friend and I couldn't help to wonder if our rude treatment was racially motivated, as we kept getting strange stares from women around the restaurant and the server seemed the most impatient when it came to talking to the only two black people at my table. The food was overpriced and I didn't appreciate the lack of communication between the staff members, as I originally told the host about the birthday and then had to get up again to tell the server since I thought the host would have communicated this to the server. After my years of restaurant service, this tells me the staff doesn't communicate well with one another.
The food was so-so, except for the burger and the overpriced cake which was delicious. The waitress was superficial with us and it felt like it was an inconvenience for her to split up our check. At the end, after I had already told her the 2 of us who were on one check, she came up to us and still proceeded to ask if the 4 of us were on one check and then had to rewrite who had what food in order to split our check up. While she couldnt remember the food, she made sure to mention the birthday cake dessert once she had our orders written down for the second time.
I will not be visiting this place again.
4 of us stopped for lunch on driving tour day. All were pleased with food and excellent service. Soup, pasta salad, sandwiches and sweet potato fries were all above average.
Service was friendly and our server went above and beyond to make us happy. The (breakfast) food was creative and deliciously executed. The portion sizes were enormous.
I'll begin with the only good part; the food - once it finally arrived - was very good! That is where the positives end. I imagine the following experience could be attributed to us arriving at 8:05 pm when they close at 9pm, but otherwise there is no excuse for this poor experience. Don't get me wrong, the waitresses were very friendly, but it took 10 minutes before our waitress even introduced herself, she never asked for our drink order, then didn't come back to take our food order for 15 minutes!! In addition, they didn't have a main dish, admitted it would take 30 minutes to make the fried chicken, but STILL took 20 minutes to bring out the food. We didn't get our food until 9:05 pm...but it did taste good. Nevertheless, I will never go back!
The most helpful people. After serving us the best meals we had in days the let us taste their beers and whatever else we needed the made them selves helpful. Thank you all for this pleasant experience. Good food (lobster rool!!!), good drinks, good service!
Great restaurant find! In all our years visiting Smuggler's Notch we never stopped at this restaurant and boy were we glad we did! What a great restaurant. We called in 16 pp hoping they could accommodate us and they were more than happy to and minutes later when we arrived our table was ready and we were greeted by the nicest waitress who was not only accurate but attentive to all our needs. food came out at same time, piping hot, beautifully presented and DELICIOUS - every meal, every bite! Highly recommend a visit!!
The wife and I are regulars. The food is always great and the staff always friendly. I'm a big fan of the Lamb burger. Very family friendly. Highly recommend!
A family favorite. From squiggly Mac and cheese for dinner to the blueberry pancakes for breakfast, my son loves this place as much as I do. The staff is extremely friendly and I love the family atmosphere. The chef has perfected the pork chop on the menu; which is my favorite. We have never had a bad meal here.
Excellent food! Great atmosphere! Massive portions!
After reading the reviews we were really excited about this place. The quality of food didn't match the the price that the food cost. After eating some of our entrees later in the evening we became sick. We will not be going back to this restaurant.
Highly recommend this restaurant. Pleasant staff and superior quality food. Great portions and reasonably priced.