I've had good experiences with the hospital and staff over many years and with many family members. We are fortunate to have them in the community.
I've had many services performed at ERH, such as Radiological, Lab work, as well as IV infusions on the main floor. I have had great experiences every time. The staff have been caring, friendly and professional. Today I pre-registered for my lab work over the phone. When I got to registration, the young lady had everything ready and saved me a lot of time. I was in and out, with my lab work done, in less than 25 minutes. I have also seen many of the physicians in the clinics, as well and have had good experiences with the majority of them. I appreciate having a choice here in town, where I don't have to go to the U or the Huntsman to have all of my treatments and tests done.
I had to go to the emergency room. Then, i get a bill from the emergency Dr. For being out of network. Such a disservice to patients. I cannot pick in service and out of service Dr. When going to the ER. Then when i call to talk to someone they run u around the phone service to voive mails that hang up on u. On top of that tjey have the highest cost of care. Moral of the story, I should have risked my health and just gone to Park City, Utah!
I had an out patient procedure done in early November 2017 and was thoroughly pleased with the level of care and service I received. The surgical staff was exceptional and remembered me when I came back 2 weeks later for out patient surgery. I received very attentive and caring post op care a well.
Kashlie works in the Emergency Department registering patients. She often greets the EMS crew at the ambulance doors. She is friendly and very helpful. She cares about her job. She is efficient and quick about getting the information that the EMS crew needs to complete their portion of the patient transfer of care to the nurse. Kashlie deserves a standing ovation.
our 3 day stay at ERH was scary confusing tiring long.. but the CEO came in and chatted with us for a while. Extremely pleasant and easy to talk to man. I think we've been there often enough that maybe our name was over the door? Hahahah but the whole staff was amazing with us. From the E.R. to ICU to the floor and to the cafeteria staff. Which one day I walked in and they were all dancing in the dining room. Soooooo great♡ not often you get to witness people lovin what they do. They all took great care of Parke and spoiled me along the wayjust saying thnx And that we are grateful ♡
Great staff. Horrible, terrible, treacherous, incompetent, appalling, detestable billing deptartment. I think they get a sick pleasure from trying to ruin people financially.
My mom went out there the other day and she sat there and sat there for hours just to be told there wasn't anything wrong and only have the same symptoms going on still and they was rude to her when she asked what the hold up was about to be told 2 hours later that the blood test machine broke the Dr finely came in at 930 pm to release her and she had went out around 5pm when she went in there wasn't a sole out there untell around 6ish then they got slammed This ER here is poorly under staffed they really need 2 ER docters on staff on there peak times
Avoid this place at all costs! Go to utah if you can make it there . The Quacks here are not qualified to do anything . I was there for lower abdominal pain and they had me wait 3 hrs after xrays , then the Dr insisted that I get a EKG I declined twice and they kept urging me to take one . BECAUSE LOW ABDOMINAL PAIN COULD MEAN A HEART ATTACK SUPPOSIDLY. So I finally have into thier pressure , then the nurse that was hooking me up to the EKG stopped midway through too look at a dinner menu on another nurses phone to see what she wanted . What a joke clearly a money making scheme. They are incompident crooks. U of U is well worth the hour long drive .
July 2015 on Yelp I posted the following: Well let's just say if you don't want to end up dead don't go here. When they transferred my dad on beds twice after the ambulance ride they slammed his tail bone twice on the metal edge. Gave him MRSA. They came close to killing my dad. And they will screw up your billing on purpose to try to get patient to pay twice. They tried life flighting my dad to a hospital that his insurance doesn't cover only because it's less paper work. There is more crap that happened between my dad and the doctors, that's not very pleasant. Just stay away from this place if you value your sanity. I wish there was an option to rate just a sliver of one star which is still more than this hospital deserves.
But from what I hear (from people who have been there) all around don't go here unless you want to get screwed over, weather it be with your life or your billing or everything in between. A baby got MRSA after a circumcision there. Every time my parent have been there they have had nothing but problems.
Now recently: my mom drove 90 mph to get my dad to slc to an ER to avoid having to go to Evanston regional.
That's pretty sad that my parent have to drive to another state for a hospital because the local hospital CANNOT be trusted.
Good place to get a bandaid. That's about it.
This hospital sucks!!! I went in for an ultrasound, they didn't send the results to my primary doctor, i had to called them and asked what happen with my results? their answer were that, they didn't have a fax number to send the results(are you f**** kidding?). I did gave them ALL the information!! So i said, why you guys didn't called me, and let me know that you didn't have the fax number??? And they didn't know what to say! Well 2 weeks later i got the bill almost 1200 for an ultrasound!!! Great;( i went and put in a complaint, and all they said it was "am really sorry to heard that" They didn't even offered me one dollar discount.. they have a mediocre service, and terrible ridiculous high prices. I don't recommend it.
went in while traveling for a horrible ear infection. Gave them my Kaiser information, They didn't want me to pay the co-pay Weird but okay, they will inform kaiser and I will pay my co-pay. I then keep on getting calls saying they want to sign me up for drug trials even after I tell them to stop calling. (at least 15 so far in 3 months) I then Keep on getting statements say I owe it. I call them (each phone call takes 45 minutes to over an hour) and explain, they then require me to call kaiser, and have kaiser call them This has happened 3 times where I call them to rebill kaiser, then 3 MORE times where I have to keep on calling them because they keep on snail mailing me threatening to send me to collections! A doctor didn't even see me, it was just a quite rude RN