European & US Car Service

Location :

4080 N Broadway, Chicago, IL 60613, USA
Added by Jopie, at 04 December 2021

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• Anonymous

  05 October 2022

  I've used these guys two or three times over the past 15+ years and can honestly say they are great. They are brutally honest, but that can be highly appreciated in today's crazy world. The latest example was I stopped by today to see if they could secure a piece of trim that was falling off my Jeep, and on the spot they fixed it and didn't charge a dime. There are truly great people in this world, and you'll find them here. Keep up the great work guys.

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• Anonymous

  20 July 2022

  Unfortunately, this is not the place to take your car. Warren is extremely unreasonable. They took my car apart to fix a window washer motor which they had to order and kept my car, and then mistakenly thrown out my side panel! They had to then order the panel from BMW, keeping my car again and gave me a car rental which they erroneously charged on MY card and it took days to get removed. Nick was perfectly nice through the whole debacle, but then Warren proceeded to call me and said I told Enterprise HE "was inept" when the rental car company was —for charging me and not explaining their process, like I wouldn't notice it on my bank charges. I never complained except for the fact they kept my car almost a week to fix one small issue for $212. Warren is not a nice person, don't fault his guys for the poor leadership. And now I will say he is inept! So rude! Too many other places to choose from, not your neighborly repair service that I thought and Not worth his attitude. Perillo also canceled his services according to his employee.

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• Anonymous

  28 April 2022

  Was having troubles with my air suspension for weeks and after a hand full of different mechanics even the dealership and $$$. These guys trouble-shooted the problem and was honest with cost and up front that diagnosis was the best guess to solve the problem. Seems their expert opinion was correct because no issues thus far. Appreciate the personable staff!

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• Anonymous

  13 March 2022

  Pretty sure this is just an insurance scam. Supposedly fresh paint work came from the place with tons of scratches in it. Should have seen the red flags but got bamboozled by cheap talk. My fault and I hope this review helps others. I know the pictures with reflections don't do justice to the low quality work but stay away. The inside of my car also came back much dirtier than when I left it and although I didn't write the mileage down I am sure I left it with a full tank and it was returned with 1/4 tank. The only reason it gets two stars is they only charged me my deductible and what insurance gave me. But they then went on to charge my insurance much more.

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• Anonymous

  11 December 2021

  This happened a while ago. Brought my mustang in to the shop for an oil change and to have a full inspection done because I was planning to sell the car. I knew a handful of issues my car already had which included a broken bumper, worn out breaks, first gear synchro issue, tail light out, and a number of other issues. I called ahead of time and was quoted $60 for an oil change and $100 for the inspection. When I came back to pick up my car, they raised the price of my oil change to $100 and said I was accidentally given the wrong price over the phone. When I asked for an inspection report, they gave me no documentation and just said my car was fine and had no issues. I demanded some sort of paper work to clarify what was inspected and to get a report for battery, tire, other levels. But, they said they do not provide a report and I had to take their word that they inspected my car, yet they could not point out a single issue of the several very obvious problems with the car. In the end I paid over $200 for an overpriced oil change and an "inspection." Unprofessional and very shady.

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