I had to call ESR when the arctic storm came through and pipes were burst all over town. ESR came out in two days when it took 2 weeks to get a call from the wait list of other companies.
They were professional, walked me through the process every step, were thorough in examining the damage in my unit, and took great care of my personal items during the flood cleanup.
The billing process was great, they worked with my insurance and I didn't have to worry about anything. I would 100% recommend them if you're in need.
Great work! Responded very quickly and treated us with excellent care! Will use again for all my properties!
I had a wonderful experience with ESR! They came out in under 45 min and were extremely thorough! Miranda put my worries at ease with being knowledgeable and understanding. She dealt with everything super fast! I had a team out and all things cleaned up super fast. Super thankful for her and her help with the insurance. The original rebuild adjuster was not a favorite and it definitely felt rushed only to put me on the back burner.
I was glad to have her help with understanding how things work and what I needed to next.
Amazing!!
Miranda Deal (Dill?) has done an amazing job, they held up on their end on what they said they would. We appreciated them a lot!
thank you --
Sheila Patterson - (Barbara Lang's daughter)
ESR did a wonderful job. We had a water leak in our wall. Mold was growing in the carpet and along the baseboards. They cleaned and dried everything and removed the mold. Then they sanitized the room. Not only did they do an excellent job, they were very quick to respond. They were very courteous and caring. We are extremely happy with their service.