We had the unfortunate experience of a shaft breaking on our Great Loop adventure. Carl and his team did great work at a reasonable price. After the parts arrived, the boat was ready for the water in a day and half. We turned our lemon into lemonade. We stayed at an Air B&B just down the street from Elite. We had other work done waiting for the parts and another great skills set were shown by Carl's team. Thanks
John on BAR-B-Q
Elite Marine Review
Repairs done to my boat by this company have continued to come up short even though we got the boat out of the shop back in January (currently July). As I use the boat and gain experience myself, I continue to run into cases where something should have been resolved but just ISN’T. Some examples:
• The midship bilge - I specifically mentioned servicing or replacing this bilge due to its age and how it appeared to be wired. $500 later, that bilge was not touched. Finally got it repaired correctly by another company for $500. And get thisit was actually fixed!
• Probably the issue I mentioned the most to get repaired - the engines syncing. I was told over and over that this was a simple fix - and that it WOULD be fixed - and to not worry about it. After the ‘fix’ whenever I turn on the synchronizer, one engine will rev till red-lining. Quality work.
• My favorite. I am looking to live on the boat for certain amounts of time so I was very much needing the A/C to be working. So after busting out several more thousand dollars, I assumed the A/C would be locked in. Only post ‘repairs’, the forward A/C never worked.
I would think these would have been taken care of under the supervision of management especially given the investment made. I am taken aback by the fact that the work I had paid for continues to be de-valued. I was assured quality work. What I got was a lot of things, but definitely not that.
Excellent yard! We were hauling to put our boat up for sale and they were booked up for a week. We mentioned to Carl that there was weather on our scheduled date and we were traveling. As soon as there was a cancellation he called and fit us in. The guys in the yard were awesome. Totally customer focused. They even helped us unload everything off the boat on the hard with a forklift. What I liked most was they managed expectations and then exceed them. Thanks Guys!
I had to have my 24 foot race sailboat taken out of the Salt Creek and they are very professional on getting it up and onto the trailer and centered it correctly on the trailer and all of the Personnel that work for Elite Marine was very professional and all of them were welling to help .
Carol fit me in his schedule so i could take off for the keys on time. He was very knowledgeable and his crew did a great job. I highly recommend elite marine specialists. They did a bottom job, installed new props, underwater lights, replaced drain lines from the cockpit to the through hulls, diagnosed diesel engine problems quickly that complete yacht services in ft Lauderdale couldn't figure out. Thank you so much!