Office has inconsistent hours, they are constantly getting the rent amount incorrect then telling us we need to pay more and a late fee or get out. treat us like criminals when they screw up. Live somewhere else if you can. Been here through two different management companies and neither one can get their act together. Don't waste your time with this place until someone else owns it.
do not rent here. they treat you like stock animals. I had to move because of mold and the new place had bed bugs.
The new management is super! They actually answer the phone, are responsive to service requests and are very friendly! I've lived here a few years now, so I have has the opportunity to see management companies come and go. I hope these people stick around a while because they are a pleasure to deal with!
The apartments themselves are older, but as they were recently upgraded, they are quite nice on the inside! The community is clean and relatively quiet and close to green mountain!
I recommend giving this new management company and these apartments a try. I don't think you'll regret it!
Maybe it’s too early to tell, but the amount of negative reviews is surprising to me. This was the only complex that actually answered the phone when we set up a time to look at the place and go over pricing. There were a few minor issues when we moved in, but it seems like as long as you communicate your concerns the staff is more than happy to help. The apartment is clean and quiet and we are very satisfied.
Nice, quiet place to live. Workers will come and get your requests for maintenance done fast. All staff are very friendly! Enjoyed my experience here
DO NOT MOVE HERE. This is the absolute worst property management company I have ever had the misfortune to deal with. I wouldn't even know where to start on all the issues I've had. Every maintenance request was difficult to fulfill for them and took multiple requests, all of the appliances are cheap and break, our apartment has flooded THREE times due to poor plumbing, and the ladies in the main office are extremely rude and unprofessional. Just recently they switched utility companies which in turn doubled our rates and they did not notify us of this whatsoever prior to the bills. I also now have an extra $20 on my rent for reasons unknown and they never answer the office phone or voicemails so I'm stuck paying it. Needless to say I cannot wait to get out of here.
This place is AWFUL. I lived in 2 different apartments over 2 years while attending the near by community college. At first things seemed fine, after all the place doesn't look that bad, there's several pools, it's not too far from the highway or grocery store's & plenty of young college women to play with. However, this is NOT a good place to live & I'd discourage anyone from moving here if at all possible. I lived in the old building & newer building, both for 12 months & both had similar problems.
At a glance things looked good, the neighbors looked responsible, the apartment quality was satisfactory, there seemed to be enough parking & it was fairly affordable. It Was A LIE. Parking was a constant battle, the apartment(in both buildings)wasn't finished being built or renovated & maintenance was so slow they never actually got to me before I moved out & most neighbors were young(17-22)& partied all the time. At first it wasn't too bad, the women we're promiscuous & most of them we're hot so overall I wasn't really upset but after living in this environment for 2 years I've come to realize that most people can find better value for less trouble just about anywhere else & if you are thinking of mpving here & not attending school this place is definitely not worth it.
My boyfriend and I went to simply tour an apartment on Friday, May 26th, at 10:40AM. The gentleman in the office greeted us rudely, telling us he had an appointment at 11:00AM. Most of the tours we went on were under 15 minutes. Terrible customer service. He asked what we wanted and our price range, then told us there was no availability unless we wanted one without a washer/dryer in the unit. Most places would take our information to call us if something came up or at least thank us for our visit. We went and paid $300 more per month for something down the road due to the service. We were even referred by a current resident.
I've lived at Elevate for almost two years. I was going to wait until I moved out to review, but enough is enough. The conditions of these buildings and interiors are ridiculous. Everything has water damage, consistent plumbing problems, and general shoddy construction. You can plainly see how the walls were framed crooked. Very little is sealed against water. The place wasn't even cleaned when I moved in. The cleaners hired by the management company came in AFTER I moved in.
I can get over paying extra for trash pick up and parking problems. But I shouldn't have to deal with damaged fixtures, floors, window casings, and stairways falling out for $2,000 a month. My unit was advertised to me as "renovated". Either the reno caused extensive damage that was never repaired or there were multiple tenants in my unit.
Office staff has always been pleasant. Management company is clearly the biggest problem. Run!
Noisy(can hear neighbors) and no privacy on the 1st floor, hard wood floor is a thin laminate over concrete(HARD & cold), Tiny kitchen, do not expect to cook here other than frozen pizzas. Cold in the winter because they keep the hall doors open, Outdoor halls hardly get cleaned so you trek in dirt. Dishwasher stinks, I've spoke with neighbors and they agree. No Cabinet space, Looks nice from the outside and you think your getting an upgrade, but honestly ascend(partner complex) is a lot nicer. Staff is nice, Parking is horrible. I did tour an apartment here with carpet thinking i was getting carpet, day of move in i was told it was hardwood. Normally i'd be fine, but it looked terrible with the white old cabinets and trim, and the floor was hard as a rock. Bedroom carpet was disgusting upon move in, but you really don't notice until you settle in. I could go on and on. Would not move in again. Lesson learned. I moved into a new place in littleton for as much as they wanted a month to renew, huge kitchen, endless cabinet space, beautiful showers, quiet. Do your homework before moving into elevate.
Edit. Do not expect to cook at all, smoke detectors are super sensitive, even perfect brown kissed toast will set it off ruining the enjoyable experience of buttered toast without waking up the neighbors.
I am in the process of moving and finding new places came across this place. When my girlfriend called to schedule a walk through the Gentlemen(Josh) offered numerous times and was extremely nice. Did walk through and Josh was awesome told us everything we needed to know and helped us more than anyone else did. Submitted my app, then had complications with software while submitting my girlfriends app. Called the office, Josh answered, he stayed after hours by 30 mins to insure her app was submitted successfully. Truly excited to move in! Thank you Josh G for the killer customer service
I am a new resident who just moved in, this property manager is the most incompetent, lazy, and non communicative company I have ever dealt with. The apartment above/next to me flooded my apartment 2 days before I moved in. The carpet, linoleum in my bathroom and washer and dryer area, and along the built in desk has water damage. It took them 3 weeks to attempt to "fix" the situation. I have to hire my own mold detection specialist due to my asthmatic condition to ensure the living space is safe. They offered to move me to another apartment at MY expense. They never call you back and feel no responsibility for the consumer. The maintenance main used my toilet twice which is disgusting and violating. The neighbor above me is too loud constantly and the apartment does nothing. I've had to call the Lakewood Police to ask to turn it down. This place is too expensive to have such complaints within my first month of living here.