This place. Last time I was there, I had to show up personally just to try and get an appointment, as I could never get anyone to answer the phone. The office staff is the absolute worst. Rude and disrespectful. Dr. ballard, not much better, he acted as if I was interrupting him and an inconvenience. I am actively trying to find another doctor office, as it's just too much of a hassle to deal with this bunch of people. Maybe they will drive off all their patients and then the doctors can go play golf and the office staff can do what they want to do. Eat more, by the looks of them.
My children currently go here but have been thinking of finding a new doctor office for them! The doctors are wonderful here and the women at the reception desk are mostly nice but NEVER answer the phone! You always have to leave a message and wait for them to return your call! This is very annoying! And at times they tell me when leaving they will have to call me or mail me an appointment back which sometimes doesn't happen! They need to step up and do their job or find someone else who can! This is giving their doctors a bad name!
We can't get anyone to answer the phone any time we need to speak to a doctor or the office. We have to drive to the office and then the receptionist is rude and acts as if some one has disturbed her office procedures I have been in the waiting room and witnessed two or three in the office "chatting" and the phone rang. No one made an effort to answer and as always, the recording comes on saying everyone is busy or away from the phone and to leave a message. We have to wait, wait and wait to see if some one will be interested in what the call is all about. Our time is important to us also! This needs to be corrected! All of the doctors are polite, professional and well trained but the office procedure is not professional and doesn't encourage anyone to use the medical services no matter how good they are. If I had my Cadillac locked in the garage and couldn't get to it, having it would be useless! The services of the doctors are similar.