I have been seen in this office multiple times for the same issue. Today, I tried to schedule an appointment, as an existing patient, for back pain that I have been treated for before and they can't see me until December!! Absolutely INSANE!! If you have a 2 month wait for existing patients then maybe you should take on less patients!! When asked what I should do between now and then they told me to go to the ER! WTH is the ER going to do, dope me up on pain meds for 2 months? Not happening. The healthcare system is the biggest joke eve ever dealt with!
I would have to sayRude nurses, rude receptionist. I understand that in their position they see all the time, patients who are complaining. ..who hurt. Don't know what happened but once upon a time , all was good. Changing of the guard so to speak was a bad mistake. I feel that I am bother to show up or trying to make an appointment.
Good luck with these clowns. When I called the receptionist she told me I wasn't allowed to make an appointment, my referring Dr had to. Never heard that before, but before they would 'decide to treat me or not they would have to do a complete review of my history'. So I called my DRs office and had them send my info. Not good enough for Dr. Suthar (keep in mind I was referred by my primary care Dr. who has been trying to get me to take pain management shots for years, I have avoided them instead trying physical therapy, changing my lifestyle, using a local pain killer, etc). Dr. Suthar's receptionist noticed in my records that I saw a specialist Dr. once, a year ago. They called me looking for that record. I don't remember the name of the Dr, nor did my primary Dr keep the note of who it was. Because I couldn't produce the report (BTW the specialist gave me x-rays, which Dr. Suthar has) of what that specialist thought of the X-rays, Dr Suthar's office wanted me to wait until I 'remembered' who my specialist was. I decided at that point that I would find a specialist who could read x-rays, not one who appears to exist only to write prescriptions.