The woman at the front desk is extremely rude. I submitted my documentation online, but the office lost it. She then yelled at me for not coming early to my appointment to complete the documents, which I had already completed online!
Love this office they took us last minute do to miscommunication with the call center and the Howell office they were so friendly and nice it was my daughters first dentist appointment and she is excited to go back with no fears
This place was so rude they threw my son n me out the Jewish lady Alexandra was very unprofessional and banned me from
Every practice I want to file charges on this women very arrogant! She talked to me like a dog!! Very low class person she is! I rate this place a 0 like I said I’ve been to many dentist offices and never got treated so poorly! Disgusting!!! Lakewood, NJ. office
They are ok but the miscommunication I took my kid because a back tooth was hurting they recommend to close all the cavities but we said no thanks so called the first day of school because I wanted to make the appointment a bit late this way my kid goes to school the whole day they said no and if I wanted to change the extraction I have to wait 6 months for it I'll said ok so let's continue whit the schedule they said ok I got there and they ended up covering all the cavities and they never do the extraction they claim it was a mistake and blah blah blah now I have to pay for something I didn't wanted and my kid still whit he's tooth on pain
The Dr. Is amazing, no wonder they have such good name. Unfortunately I am not giving 5 stars is because of the miscommunication between the call center and the actual offices ( Lakewood specifically). My kids went to the dentist end of December and I made another appointment for beginning of July. My husband got a confirmation for only 1 of my kids, so I called to make sure both were in the app. Today, July 11, I organized everything to be able to leave my house at 8:15 am so I'll be at the office on time. We'll, my kids were not in the system. I was beyond frustrated and the Supervisor got angry at me because I said " Hello, I made this app 6 months ago". This is NOT the first time it happened. It's such a shame, a highly recommended Dentist with a poor system.