Never never never fly delta. Customer service wait times are consistently over 30 minutes, flight delays caused by crew issues are handled terribly, updates are sent out on short notice so finding new flights costs travelers more time and missed options. Especially at ohare, where delta is in its own terminal, never never never fly delta!
I had a flight boarding at 450am and nobody at the baggage drop desk showed up till 410am. Considering how many people were in line and TSA security checkpoints, you'd think they'd on time to check our bags.
My flight left at 6:10 am and the counter doesn't even open until 4 am. The staff all just sit and look at you until 4am. Then one lady told me to get in the line marked for bag drops and I said I need to check-in. She said same line. Waited in line for 20 minutes and another lady came out and said do you have a boarding pass. I said not yet. She said you are in the wrong line. She moved me to a different line. Then waited for another 30 minutes to Then finally go through security. I asked at the desk why they don't open before 4 am for the flights that they scheduled for early departure She said I don't know we just don't open until 4 am. And said next.
Too mucho money for a desorganized flight. There was no palace for Hand luggage and nobody was able to organize and offeer to despach, só te customers had to wait standed inside the plaina for about 15 minutes before someone take action.
Delta Airlines has to be one of the best domestic airline by far when it comes to hear customer service, comfy seats, and cleanliness.