Name: Deel Volkswagen
Address: 3601 Bird Rd, Miami, FL 33133, USA, US
Telephone: +1 305-448-3335

Deel Volkswagen is a car dealer, located at 3601 Bird Rd, Miami, FL 33133, USA. They can be contacted via phone at +1 305-448-3335, visit their website www.deelvolkswagen.com for more detailed information.

Location :

3601 Bird Rd, Miami, FL 33133, USA

Contacts :

Added by Jopie, at 16 May 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 7:30 PM
Saturday 9:00 AM – 6:00 PM
Sunday 12:00 – 6:00 PM

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Ivan Alvarez

23 December 2017

Great place easy to deal with. Smart staff, easy to get a great deal.
Tracie Davis

18 December 2017

Great service and not pushing sales team. Bought a Volkswagen Jetta and was in and out in 3hrs. Very Happy with the service!!
Samantha Feinberg

11 December 2017

I’ve been a loyal customer at Volkswagen since 2012 & I must say that the customer service I received from Cesar Concepcion was completely unprofessional. I went to this location seeking options to trade in my CC for a new one & he refused to help me. I would give ZERO stars but that’s not an option. I will take my business elsewhere.
Rachel Martinez

21 October 2017

love everything about Deel Volkswagen service. I am driving my third Deel Volkswagon and I have had nothing but wonderful experiences with the service department. Andy is incredibly helpful, kind and knowledgeable. I actually enjoy getting my car serviced there.
Best service ever
Luciano Ibias

04 October 2017

They lost a client today. I have purchased 2 cars from them, always serviced there. (service is great, BTW. They lost the client on the Sales side.) Came in to buy one, possible 2 cars on the same day. Yes. They've appraised my current VW on the low end, expected for initial offer. Then things took a turn for the worst
Salesperson was dismissive, sales manager did not wanted to negotiate at all, did not go up on the offer 1 cent. To top it, they told me to "sell my car to CarMax". Like that. Yep.
I am happy that they seem to have so many new clients. I guess to the point of not caring for loyal and returning customers like me. Here is my advice for their current sales personnel: be careful on your arrogant, dismissive ways. It is a free market. We can all go somewhere else.
And to be fair, I repeat: service side is good. Sales is not what it once was. By far.
Jeremy Hanson

07 August 2017

The sales team was really nice and took way more time than I expected showing me all the features of the car. They even spent a bunch of time after the sale was over helping me hook up my phone and getting the car customized to my liking. Juan M was the sales guy who helped me and was really great.
Scott Levin

04 August 2017

Deel has some mixed reviews but I will say that my experience the past (3) years with (4) different VW's (only one which was leased from Deel) has been all positive. Tony De Jesus is a super nice guy! Great customer service, personable, always friendly. Tony has been my service man since I moved here and I highly recommend him.
Jay Paulding

31 July 2017

Called for service questions, first one being do they offer loaner cars. They do not. I can't use them. I'm primarily responsible for taking care of our son. I need to have access to an automobile. Why is it that VW dealers in SF don't do this? The dealer I bought my car from outside of Philly was an hour from my house. They offered to drive to my home with a loaner car and drive my car back so I wouldn't be inconvenienced. I understand that's a little over the top, but they wanted my business and it was a great sales experience. I used them over the dealer that was right down the road from me. Service charges were comparable.
Viviana Brown

30 June 2017

Robert Frank at Deel VW gives the best, most efficient service of any I have ever experienced. He is quick, thorough and tries to keep his promises to the best of his abilities. I have used him for the past four years for all my VW service needs and have been more than pleased every time.
Thank you!
Beth Brett

27 June 2017

After relocating to Miami and doing my research on the internet, I chose to have my car serviced at Deel Volkswagen. I was happy with the customer service I received over the phone yesterday when I made my appointment. Arriving on time (and for the 1st time), I was asked who I was here to see. I said I didn't remember and he asked me to pull into a bay. Nobody came over to me after 2 minutes, so I got out to get some assistance. There was a man who was with a customer at the desk nearest to my car and another man at the desk to the right. I walked around to that man (who was slumped over his desk on his phone). When I asked if different people handle different customers, he asked if I had an appointment, which I did. I told him my name and he said, "Your appointment is with Arturo. That guy will help you" and pointed to the man who was at the desk nearest my car (who was with a customer). I waited at the driver side of my car and looked at him until he caught my eye and we exchanged good mornings. After a couple minutes, he walked around to my side of the car, made no eye contact, put his hand slightly out and said, "key". That was how I was greeted. He got in, looked at my mileage and asked if it was my 1st visit. I said it was. He looked at my mileage and wrote it down. He asked me what service I was there for. I asked about a diagnostic check and any promotions, etc. I was informed the diagnostic check was $135 and the oil change $105, which seemed high but he said it was synthetic oil. At that moment, I made a decision to take my business elsewhere. As a first time customer, I did not have a good vibe at all nor did I feel like I was treated with basic manners. I would have expected a "Good Morning, I'll be right with you." and when he did come to help me, a smile, a handshake, an introduction? The only word spoken was "key" as he took my key from me. It was very impersonal. I told him I was leaving for that reason and we discussed it. He didn't seem to think his service was anything but great.
Nicole Maier

08 June 2017

I love everything about Deel Volkswagen service. I am driving my third Deel Volkswagon and I have had nothing but wonderful experiences with the service department. Robert is incredibly helpful and knowledgeable. I actually enjoy getting my car serviced there.
Rachel Blank

26 May 2017

I've been going to Deel VW Service for 4 years and always have an excellent experience. The customer service is great, and Robert Frank always provides the highest level of service and thorough car maintenance checks. For someone who is not a car expert, it is nice to feel that any questions or concerns I have are always quickly addressed and answered. Would recommend to anyone.
Claire Catotti

23 May 2017

Robert Frank was the best! Called me promptly when there were updates with the car and made sure to let me know clearly everything they were doing and what I was being charged for. Very kind and quick!