Dealer Options Inc

Location :

• Anynomous

  12 October 2017

  The 6-disc changer in my '07 Toyota Tacoma ate a CD three weeks ago and wouldn't play it, spit it out, or allow me to load any other CDs. Called the car dealership, which said it didn't do repairs on radios--and that I'd have to replace the unit at a cost of $2600-plus (Ouch!). But they did recommend Dealer Options, and I couldn't be more pleased with the outcome. The "DO" personnel assessed my issue and replaced the CD changer mechanism in a few hours; they also recovered the "eaten" CD. When I went to pick up the vehicle, Christian sat in it with me to ensure that the unit was working properly. All this at a fraction of what I would've had to pay the dealership. These folks are efficient, courteous, respectful, and professional. It's gratifying to know that we have a shop in this area with such a high level of expertise--and based strictly on my personal experience, I would recommend them HIGHLY for any vehicle sound system needs.

  report this review
• Anynomous

  07 September 2017

  First let's start of with trying to set up a 5th wheel hitch being installed on a new truck. We were visiting and over an hour away so when we called they said they would call us back to let us know when we could come in. They didn't call us back so we called them to find that they said to "just bring it in" and "drop it off". We had already explained that since this place is over an hour away and we are not from here I would have to wait there with the truck. So then we were told to bring it in at 8:30am Friday and they would get it done so I wouldn't have to wait too long. Anyway, I ended up waiting 5 hours for this to be put in. One I felt like they didn't care as much because the dealership was paying and two I was given an excuse about the rails being different so they had some issues. That's why there is a manual on how to set these up, but I wanted to be nice and just let them get it done so I said nothing. But what is most frustrating the hitch isn't even right because our camper sits way too low where in the last truck it was fine (this is a larger truck so that shouldn't be an issue). I feel like more caring and knowledge on the installation would have prevented this issue.

  report this review
• Anynomous

  21 August 2017

  Even though they didn't have what I was looking for, they had plenty of information about it and even helped point me in the right direction. Very knowledgeable and friendly.

  report this review
• Anynomous

  05 August 2017

  Outstanding workmanship performed on my RAM 3500 HD. Added AMP Research electronic step rails and a Bullet Liner - everything looks and works great. The customer service and southern hospitality added to my experience, and the prices are extremely competitive. Dealer Options has won my business and is the only place I will take my truck for custom work and accessories.

  report this review
• Anynomous

  21 February 2017

  Bought a retrax bed cover from dealer options about 13 to 14 months ago. It has a 12 month warranty. Had it crack on me. Retrax and dealer options fix it for free. Was very excited obviously. Nice that they stood behind product and labor. Will be buying tires from them soon. Thanks Dan.
  P.S. This is the second retrax I have owned. Had the first one for 8 years and no problems. Will buy another if needed. Thanks again.

  report this review
• Anynomous

  16 February 2017

  Excellent place to get aftermarket and OEM items for any vehicle. Very knowledgeable staff and friendly. They will always come up with a solution to anything you might want or need.

  report this review
• Anynomous

  25 December 2016

  Nice staff and very knowledgeable. Was look ing for running boards and they had good options. The Boykin spaniel was good entertainment.

  report this review
• Anynomous

  11 November 2016

  Very knowledgeable about pick up truck accessories.

  report this review
• Anynomous

  21 October 2016

  When using dealer options for many years. Learning always in church great pricing and awesome service. You get treated very fairly here and get some great personal service

  report this review
• Anynomous

  24 September 2016

  I know God lead me to this place...I was worried and stressed out about the " instrument cluster panel" had went out on my car no lights on dash so therefore I couldn't see speedometer,gas gauge , turn signal couldn't see anything @ all.Nissan had quoted me an estimate of more than $1000.00.I called Dealer Options from a resource spoke with Ernie and he told me to bring my Nissan Altima right in.Now this is a Friday afternoon after 2 :00 pm.Long story short they just called me said that my car is ready they just had to reset the instrument panel (I hope I said that right)😊Total charge $95.00!Dealer Options keep doing what you guys are doing by treating people with respect and being honest and I guarantee your business will continue to be successful and prosperous God bless your professional and respectful staff. I know this post is long winded.But true.

  report this review
• Anynomous

  14 May 2016

  I can't put enough emphasis on how knowledgeable and friendly the staff was both over the phone and in person. I had a spray in liner, bedcover, and a pinstripe done. I am happy and I highly recommend this establishment to anyone serious about accessorizing their vehicle. They deliver! Thanks Again

  report this review