Day Kimball Healthcare

Location :

• Anynomous

  26 April 2018

  I was visiting this hospital on Tuesday April 24, 2018. My grandma was in the ICU and not one nurse or doctor used purell before they came in the room. I work at Backus Hospital and we push all the doctors nurses and all employees to use purell before they walk into a patient room to protect themselves and they patient. We have purell dispensers outside of every room and it non touch activated. At Day Kimball it is not like that. The neuro doctor that came in and did some tests on my grandma used a certain tool and was rubbing it on her feet and her arms and then put the tool back in her bag without wiping it off, which I thought was very unsanitary. It got me thinking if she wiped if off after the last patient she saw. This hospital doesn't seem to care about the safety of the patients and protecting them from getting sick. The cleaners at day Kimball also did not do a thorough job at cleaning the bed of the patient that left next to my grandma, she did not dust and not mop the floor.

  report this review
• Anynomous

  03 January 2018

  We've been here twice for when our two children were born.
  
  The two stars that we're giving are for the staff: all the nurses, doctors, and other support staff we've interacted with have always had great bedside manner, were extremely compassionate and caring, extremely attentive, and seemed willing to go to the ends of the Earth to care for my family. Never have we received such wonderful service - the DKH Birthing Center staff should be proud of themselves - truly top notch.
  
  The reason I'm only giving two stars however is due to the horrific layout of this hospital. It seems like the person who was in charge of deciding the flow of traffic both in the parking lot and in the halls of the hospital has no idea what they're doing. Driving through the parking lot, it's a maze to make sense of all the different one-ways. You can be 20 feet from the exit, but have to drive all the way around the building in order to exit the parking lot.
  
  There are only a handful of spaces for patients at the Birthing Center, and they are almost always full. That would be okay, if there were a way to access the Birthing Center easily from the other parking lots - but there's not. If you walk in the main entrance, there's no signs for the Birthing Center - you have to stumble through the halls and hope to God you somehow accidentally find elevator B. And that's only allowed if it's a weekday - if it's the weekend, you're out of luck. My one year-old daughter and I were there on the weekend, and so we had to walk through the icy parking lot and negative temperatures with no sidewalks through the blind turns and hope we don't fall and break our neck and get run over by some car speeding around the turn. This was truly dangerous. I asked the staff if there was some way to access the Birthing Center through the hospital, and they confirmed that there isn't on the weekends.
  
  During the week, when you do manage to access the Birthing Center through the halls, there's actually a caveat where you can't go back the way you came. You can get TO the birthing center from the faraway parking lot, but to get back to the parking lot, the doors are locked, and you are again forced out into the cold and ice with no sidewalks in the blind turns. Why would you only be able to go one way and not the other?? Because the person in charge of these decisions has no clue what they're doing.
  
  If you want to leave the Birthing Center and go to the cafeteria, guess what: that's right, outside you go again. You can go from the cafeteria to the Birthing Center through the halls, but not the other way.
  
  So, to conclude: the staff is amazing, but the coordination of the halls and parking lot are truly the most illogical and insane thing I've ever seen an organization of this size do. They're truly out-of-touch with the needs and the flow of the patients and their visitors, and it's shameful that they refuse to change and force people to walk so far through dangerous conditions for no logical reason.
  
  If you have a choice, I would recommend you choose a hospital that has their act together a little more.

  report this review
• Anynomous

  27 November 2017

  They saved my life. I would be dead if they were not around

  report this review
• Anynomous

  13 October 2017

  Best place to get best care overall especially child and maternity care and surgical unit with rehab at home care dept

  report this review
• Anynomous

  08 August 2017

  I have arrived at the hospital by ambulance a couple of times. I was treated so well. I have no problems when I go there. Where I really rate a five plus would be the wound center. Dr Colesin is amazing. Very professional but very gentle and kind at the same time. He has been treating my feet for some time now. The nurses at the wound care should all get accommodations. Just love everyone. They too care so much. I feel very confident that the wound care and personal will get rid of my last ulcer. I could just keep going but hopefully I have made it an easy decision as to where to go for wound care. Good luck all and thanks for listening. Hope this helps someone.

  report this review
• Anynomous

  24 April 2017

  My uncle was rushed in by ambulance from a nursing home at 1am, the staff was beyond amazing. Dr. Chris H and staff were over loaded with multiple ambulances arriving. (I saw 6 coming in same time frame)
  
  As we were waited for test results for my uncle, I watched the staff as they calmly ran around...but what I saw it was kind of amazing, they worked flawlessly together helping each other out. They seem to check with each other, quietly confirm things with each other while being productive....the communication was a big part of them working so seamlessly together. The technician we had Travis was outstanding, always popping his head in to see how we were doing, checking with the others to see what needed to be done and then off to do what what was asked or needed. The nurse I wish I could remember her name... best sense of humor put a smile on our face, so sweet and caring with my uncle, just so wounderful.
  
  Also well deserved recognition to Patty ? she is part of their housekeeping team in the ER.
  What is amazing about her, as I was there for many hours till we were transferred to Hartford Hospital, I watched her be an asset to the TEAM. As someone who has worked my way from the bott up in the medical field, I can appreciate how she was assisting doctors, nurses and Techs by helping care for family or patents, by this is mean offering to get a blanket or a drink so then the technician/nurse can focus on more pressing tasks. I never once herd her say thats not my job, or let me get someone, ... that does not appear in her nature...she was helping or offering to help any of the staff that needed assistance all while doing her job swiftly and quickly. She herd my cell phone was almost dead and I was going to ride in the ambulance to Hartford with my uncle, she didneeds know me, but she came to me and said i am going ti get me cell charger and your gonna take it with you....and did it, gave me her cell phone charge....unbelievable and so kind. I can not express my gratitude to the staff and Miss Patty. Please take the time to recognize the outstanding staff. A person who feels valued & recognized will always do more or go above and beyond.
  Regards Kelly

  report this review
• Anynomous

  09 January 2017

  Although the staff in the ER were all very pleasant, I question the competence of their ability to correctly diagnose and treat an illness. The physicians assistant who treated me was very young, so I have to assume she was fresh out of school, which is fine but I would have felt more comfortable at least knowing if she consulted with an actual MD. I was very clear when describing my symptoms, when they occurred, what preceded them etc but was under the distinct impression I was being dismissed. Not in a rude way but the diagnosis and treatment prescribed did not seem very relevant to my symptoms, nor did they improve my condition whatsoever. I left there with a diagnosis of "cough, pleurisy, and bronchitis, not specified as acute or chronic", a prescription for ibuprofen 600mg, and an albuterol inhaler. I followed up with my local community health center after several days of no improvement, only to find out I had walking pneumonia caused by a bacteria, which required a round of antibiotics and tussin cf with codeine. The thing is, I bypassed the health clinic in the first place because I wanted to make sure I was not misdiagnosed. I even specifically stated I was concerned about pneumonia and asked about a particular cough medicine which the PA said "I don't prescribe that, it's a controlled substance. It's not like you're coughing up a lung." The ONLY test they did besides physical examination, was swab my nose to test for flu virus, which was negative. I'm not sure why they thought I had pleurisy, since an x-Ray is generally required to confirm such a diagnosis, and they did not do one. I have never written a negative review about any service or business, especially when the majority of the staff were very nice and tried to comfort me. But had I not sought out a second opinion, I could have potentially ended up with a much more serious condition due to such a gross misdiagnosis. How hard is it to perform a few basic tests to confirm or rule out a particular ailment. Medical professionals need to listen to their patients. It could save a life, which is, after all why they get paid to do what they do.

  report this review
• Anynomous

  21 December 2016

  My husband woke up on October 11th unable to walk in severe pain. After visiting our family Dr and having an xray, he was given the option of MRI, Epidural, or Therapy. He chose therapy. After 5 weeks working with Tom Harney and a terrific group of people at Tri-State Rehab in Putnam, we found that therapy wasn't working and referred him to Dr. George of the Center of Bone and Joint Care in Putnam. Dr. George, after reviewing 2 MRI's decided that surgery was needed. We would like to thank Dr. George the nursing staff in the ACU at Day Kimball and the OR Staff that helped him. The exceptional care he was given has helped him through a very frightening experience and he is now on the road to recovery pain free.

  report this review
• Anynomous

  17 December 2016

  This hospital does not deserve even one star. If you care about someone, dont let them go to this hell hole. This hospital is completely and utterly a waste of space and money. Not a single doctor in the building is capable of helping you in any way. It may be the closest options for a lot of us, but i promise you the longer trip in the car or ambulance will be worth it. Friends dont let friends go to Deykillem hospital.

  report this review
• Anynomous

  19 November 2016

  In 2013 I was diagnosed with a kidney oncocytoma (benign tumor). I was also found to have a 1.7 centimeter kidney stone.
  Within a month, the stone caused a blockage that resulted in horrible pain. I was taken to Hartford Hospital by ambulance from Windham Hospital because there was no one on call to treat me. A kidney was inserted to relieve the blockage and allow the kidney to drain. I was released with the understanding that I needed to have the stone dealt with.
  Because I didn't want to wait for an opening at Windham Hospital, I booked my first lithotripsy at Day Kimball Hospital. Dr.Graham was to perform the procedure.
  The nursing staff took care of the admission and getting me ready. I met and spoke with several people that would be in charge of my care before, during and after the procedure. But one thing puzzled me, my doctor never came in to talk to me at all. Now don't get me wrong, I received wonderful care from the people that I did see, but I really thought it was strange to not see my doctor. I can still remember being helped over onto the table and still not seeing my doctor. At that point, I was knocked out. Shortly after I was taken to recovery and then returned to my room. Again I saw and spoke to the nurse, who monitored me until it was time to get ready to go home. She was more than willing answer any questions that I might have.
  In no time, my granddaughter and my husband came into my room. Not long after, the nurse returned to go over discharge instructions. Two young ladies came to escort me in a wheelchair out to the car and head home. Home was about an hour away and I slept most of the way home.
  Later that day, I realized that not once did Dr. Graham even speak with me! I realize doctors and other medical staff are usually very busy, but I had never had a procedure done where my doctor didn't have time to talk to me before or after everything was over.
  The hospital did follow up with a phone call and there were no complications.
  A few weeks later I returned to the Doctor's office for a follow up visit. A second procedure had been scheduled, but the doctor decided to cancel it. At that point, I started to ask questions. Were the stones gone? No! Were they small enough for me to pass them? No! He wanted to remove the stent. When I asked him about having another one inserted in the office, he spoke to me like I was stupid. He told me it was a surgical procedure and was done at the hospital, but they were removed in the office. All I told him was that I wasn't going through that again. He told me that I obviously couldn't manage pain very well and the whole incident must have happened on a Sunday, because their patients didn't usually get transferred by ambulance to Hartford. At that point, I was so angry with this doctor, that I refused to let him remove the stent and asked for a second procedure. He told me that I could get dressed and another procedure would be scheduled, but it would be with his partner. He went on to tell me that my chances of having another blockage were next to zero.
  I'm a firm believer that everything happens for a reason. I had met Dr. McLeod only once and after dealing with Dr. Graham, I wasn't so sure about him either.
  It's been just over three and a half years and I have to say, that him and his staff are awesome! Couldn't ask for a more attentive doctor. He has a very compassionate nature and has the patience to answer questions and concerns. He also has a great sense of humor!
  Everyone should be their own advocate when it comes to their own medical care, but doctors also need to realize that we are more than just a diagnosis on a piece of paper...we are also human beings. Thankfully there are doctors like Dr. McLeod out there and Day Kimball is lucky enough to have him.
  
  William & Charlene Crosthwaite
  Willimantic

  report this review
• Anynomous

  19 May 2016

  On April 28 2016 I walked into Day Kimball with chest pains, they immediately diagnosed my problem, and they got me to the specialized care I needed Immediately. I thank the staff of the ER on that early afternoon.

  report this review
• Anynomous

  28 December 2015

  This hospital is beyond horrendous. They are unprofessional,lack compassion and are incompetent on a level that should close them down. What is Jacco thinking? I have both worked and have been a patient in hospitals. I definitely can see the deficiency and management of day kill 'em. I wonder how many people have suffered under their incompetent care. This rating is specifically for the "ED".

  report this review