About
Location :
Added by Jopie, at 17 February 2021
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
5 Reviews
-
01 July 2021
Daniels installed my two units five years ago - did great work. Had an electrical part overheating last week - Kristopher was knowledgeable, pleasant, quick to find the problem. I would recommend for both install and repair.
report this review -
15 June 2021
I had Daniels Air out on 5/5 to service our ac units at our business. I have used this company before both in our home and at our business. Last week we noticed that the A/C units in the dining room and over our kitchen line were not working properly. I called Daniels to see about them coming out to look at them. I was told they would be out the next day (Friday 6/11) On Friday around 2 or 3 I called to get an ETA, and was told that the tech was speaking with the service manager, and that the had recommended a new unit, and there is nothing they can do. I informed the lady that the units are blowing air, and that it was not fully cooling. She said someone would be out Monday. I ended up calling another company and made an appointment for this morning. I called back and cancelled they appt, but asked to speak to a manager. I wanted to know why I paid close to $300 and am having to have them come back out? I also had this happen when they serviced my home, and again had to pay for a trip fee when the unit wasn't properly serviced.
Stephen with Daniels Air called me and reread through the service notes, and apologized for someone not coming out. I again asked why the units weren't serviced, in the notes it said that I needed to replace the third unit, and hire an electrician for the 2nd unit. No mention of changing air filters or Freon checks.
The other AC company was out this morning, and I am happy to report that both units are now working! They were both frozen solid, and in need of new filters! I am disappointed that ABC is recommending this company to its customers! I am sad to say that I may also need to start looking for another pest control company for both our business and home as well!
***UPDATE***
ABC reached out to me, and did refund me for the additional trip fee for having to reservice our home and refunded us the full amount for the service on 5/5. I appreciate them calling, and listening to my concerns/ dissatisfaction with the service to our business. I did update my star rating to a 3 from 1.report this review -
09 June 2021
I have not yet used them to install anything, but I can attest to the fact that they have extremely responsive, informative, and friendly customer service. They helped me with some information when they definitely did not have to do so. Highly recommend them!!1
report this review -
14 April 2021
We were told that we would receive a $450 rebate from the representative that sold us a new HVAC unit. 8 months later, we have still not received it and were told that there were no funds for the rebate. When the representative sold us the unit, there was no mention of the possibility that we may not get a rebate. The only response that I have gotten from the company is that representative is no longer with them. I was sold a new unit under false pretenses of what I would receive.
Update - After speaking with the manager about the failed rebate, I was issued a refund check for the amount of the rebate. They were able to resolve the issue within a week.report this review -
24 February 2021
I was just trying to grab some information and the way, shay (the operator) politely greeted me and delivered the perfect amount of information. I absolutely loved her attitude and the way she was so professional by answering all my weird and ignorant question. I alone would take their service just because how they greeted me at the front door. Thank you shay
report this review
