About
Location :
Added by Jopie, at 10 March 2016
Opening Hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 7:30 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Gallery
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12 Reviews
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31 March 2018
Went there on Wednesday the day after receiving the spring sales flyer. Of the 4 things I was shopping for they either had 0 or only one color of the items. The ceiling fan they said was in the back. After waiting for 25 minutes no fan. If you are going to have a sale make sure you have the merchandise.
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14 February 2018
Great variety of parts and pieces in a lot of different departments.
The prices tend to be a bit higher than you can find on the internet - but the parts are right there in your hands instead of waiting a few days.
Plus, with the big selection of parts I can dry fit parts to make sure I have everything I need.report this review -
01 February 2018
Glad to have an all around Home Improvement Store in the local area here. I have used them several times for a few things.They aren't in the same league as BIG Box stores but great for Ottawa.
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03 January 2018
BEWARE!!!! DIY- refused to return our money after we bought an ax handle and it split in two places on the first swing of splitting wood. Tim, who says he’s the manager (but he’s not) refused to return the money and said many people bring that type of handle back due to the same problem. He wasn’t going to return the money but said we could buy another handle. No thanks! This business obviously doesn’t stand behind what they sell- and want the customers to eat the cost. BEWARE!!!!
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01 October 2017
My husband and I like to shop local and keep stores like this in our community. However we have been here a handful of times and the staff are just rude. They act like it's an inconvience to ring you up and if they are on the phone they won't even acknowledge you at all. Maybe a smile or hold up a finger saying I'll be with you shortly?
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28 September 2017
The staff has ALWAYS been super helpful. Manager Eric is awesome - even took my phone and figured out what my husband needed and walked down the list with him on the phone. He also walked me through doing the pantry shelves for my pantry and getting me every little piece I needed that I had not thought about. All the other employees have been amazing as wellas I go in multiple times a week due to renovating our home. They always go with me and help me find what I need. Thank you thank you for taking away the stress of searching nonstop and not making it home with what I really needed. And always being respectful!
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21 May 2017
I am updating my review. Something sure has changed since my last visit. Everyone was very helpful and polite. I hope it stays this way. The store is the only hardware store in town that doesn't have bankers hours and actually has stuff in stock.
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20 March 2017
Excellent place for random parts and pieces for whatever project you may have. I do feel like things are a bit disorganized and finding specific things has been tricky in previous visits.
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03 December 2016
Nice store with a good selection. While the prices are better at Wal-Mart *if you can find the same item, the employees are definitely better at DIY.
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06 September 2016
This is actually Dana. Everyone has been super nice and helpful every time that I have come here. If I ask where something is, most of the time an employee actually walks there with me and helps to make sure that I have everything that I need.
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06 May 2016
The help/staff is all but basically USELESS here! I've even sent my very attractive wife in in hopes she'll attract the attention of someone whom could help with no avail. This SEEMS to be a great little store. But bottom line.Hire new help that's not as rude & lazy or loose business to the competitors! Learn these words" Can I help you " & try it with a smile. Believe it or not it works!!
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17 March 2016
When a customer comes in to shop and politely asks a question with a smile to a sales associate, there is absolutely no reason at all for them to be down right rude and sarcastic. I just don't understand the hatred and rude nature of some of the employees at this location. While this store has a lot of the things I need, I believe I will be taking my business elsewhere in the future. How about treating your customers with a little bit more respect?
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