I chose this particular location because it’s literally within a 5 minute walking distance from the Prudential Center. The location is very convenient however it’s Newark so as you might imagine, the downtown and surrounding area is pretty much the poverty stricken slums. As far as the hotel itself; the staff are very nice. Do not buy anything from the 24 hour market on the main floor, it’s very expensive. My room was very nice however when I pulled back the sheets on the mattress (as I routinely do when staying @ hotels) I noticed the mattress was old, dirty and stained with yellow stuff. I didn’t even sleep under the covers. I laid on the bed and used my jacket as a blanket. Parking cost me $20/night. I was told to park on the 5th floor. The entrance to the hotel is located on the first floor. Once you’re off the elevator you have to drag your luggage through the garage where cars are coming in and out. Very weird how it’s set up. Overall the staff were very nice. Probably won’t ever stay there again due to the dirty mattress
I knew 2 minutes after arriving that I would never return again. First of all 21 dollars to park anywhere in Newark is ridiculous. But to not indicate there is a $21 charge for parking at anytime during the reservation process is unacceptable. The parking process is inconvenient and tedious. You're told to park on the 3rd floor then take the elevator down to the 1st then there's a sign pointing up a dangerous ramp which you must walk up to get to the entrance of the hotel mind you carrying luggage. Once inside the hotel you must walk up a flight of stairs to get to the lobby while carrying luggage. Of course when we arrive there's no one at the desk to check us in so we I had to wait for the young lady to come out of hiding to check us in. We later discovered she was around the other side of the wall socializing with a gentleman. It was fairly early and the little cafe was closed so I just purchased a juice which costed $3.55 I guess you are paying for convenience. But nonetheless almost $4 for a small bottle of juice is outrageous.
The best hotel chain in the world, in the best possible location in downtown Newark. Everything about this hotel is amazing the rooms are clean the staff is friendly and the food and drinks are great. Would definitely recommend it to anybody visiting area.
Best Bang for your buck. The room was clean and looked very upscale for the price I paid. Only a few minute walk to the PATH. The only downside its in Newark.
Best Bang for you buck. The room was clean and looked very upscale for the price I paid. Only a few minute walk to the PATH. The only downside it its in Newark.
Enjoyed the hotel until the maid service banged on my door most days at 8a.m. The washer and dryer cost $2.00 and $1.75, respectfully, and you must run each one twice if you hope to actually clean and dry your clothes. The machines also only take quarters, which the front desk was out of 2 days I asked for change. I would avoid staying here if you could.
Room was okay. There were no tissues in the tissue box. The food from bistro was better than expected. Wings were a little rubbery. The staff was friendly. A room was requested during booking close to the elevator, but I received the one the farthest from it.
The room was decent enough although we had one where the window faced the wall of another building. The beds and pillows were too soft to provide any support. There's a fridge with no freezer and a one-cup coffeemaker to make free coffee each morning. It's best to make your own coffee rather than have the so-called Starbucks at the downstairs Bistro. The staff is friendly and helpful.
The hotel itself wasn't bad. Room was pretty nice but bathroom should have been cleaner (some stray hairs on the floor and in the shower stall). The neighbourhood is rough though. A lot of people hanging around without any apparent purpose. I'm a guy that travels a lot and doesn't usually mind a gritty part of town but I would not walk around here after dark. Airport shuttle runs once an hour. Woman at the front desk on her cellphone taking a personal call when I checked out. The hotel phone just rang and rang the whole time. I won't stay here again.
I had a quick bite at the bar, while waiting for a concert at the Prudential Center to start. The lady working there was very courteous and helpful.
Nice spot in a central location. Clean modern rooms that are well appointed. Free shuttle to/from airport is really handy. Walking distance to a couple of good BBQ and beer spots for dinner. Starbucks on the main floor is nice in the AM for breakfast and coffee.
If you need to be in downtown Newark, this is a good spot. The rooms are typical Courtyard-clean and comfy. What sets this one apart is the hospitality of the staff members, from checkin to Bistro to shuttle drivers. I felt valued as a guest and well taken care of.
Location is OK and they have security, hotel is brand new and very nice. They don't have free parking. The staff were friendly. There's a small restaurant. I would stay again.
They bathroom was dirty when I checked in room. There was bed bugs. And the worst was Mangent Ron. Is racist. I will never go back or recommended this hotel to anyone over priced ghetto hole downtown hotel. I was pissed I didn't even stay whole night. Racist manger asked me to leave, after I payed 250. 00 for my room. 2:30am. He and Brain staff member is the worst! Bad experience ever had with hotel. Never go if you black they are racist.